UAE-Based Online Grocery Startup InstaShop Raises Funds From Souq.Com

As the sole investor participating in this round of funding, Souq takes "a significant minority stake" in InstaShop.

learn more about Sindhu Hariharan

By Sindhu Hariharan
Left to Right: Ronaldo Mouchawar, co-founder and CEO, with John Tsioris, founder and CEO, InstaShop

Opinions expressed by Entrepreneur contributors are their own.

You're reading Entrepreneur Middle East, an international franchise of Entrepreneur Media.

Hyperlocal grocery ordering app InstaShop has raised an undisclosed amount of funding from, the region's e-commerce major. As the sole investor participating in this round of funding, Souq takes "a significant minority stake" in InstaShop. Launched in June 2015 in UAE's competitive on-demand e-grocery market, InstaShop counts over 50 supermarket chain partners and claims to fulfill "tens of thousands of orders" for a base of 60,000+ active users. InstaShop plans to deploy the funds "to speed up" expansion in the MENA region, to accelerate their growth, and also invest in "technological innovation" to enhance the app user experience. Jabbar Internet Group and VentureFriends are InstaShop's existing investors from previous rounds.

In a statement on the funding, Souq says that the investment is driven by a view to "further expand its offering in the fast-growing FMCG and grocery categories, leveraging on its current user base." Ronaldo Mouchawar, co-founder and CEO, says, "InstaShop has a strong concept and platform in its own right, but by utilizing our leading logistics app, it is looking to further grow its presence in Dubai and the other Emirates." Speaking about the process, InstaShop founder and CEO, John Tsioris says that the deal was sealed after being in touch with "for many months" and was a result of Souq's interest in the groceries vertical. "The best part about investing in InstaShop is the fact that we'll have the largest online retail platform in the Arab world by our side, an experienced strategic player to provide guidance and offer valuable resources, such as their enormous user base," says Tsioris.

InstaShop App. Image credit: InstaShop.

With a "rather straightforward" approach to arriving at the valuation, Tsioris is pleased to note that the process was free of intense negotiations in this regard, and says that Souq's marketplace model also helped InstaShop to welcome an investor without "conflict of interest" with their existing retail partners. "With, it was clear that our business approach and chemistry blended well, they wanted to enter into groceries and they liked the way we do it." Operating as a typical on-demand service application, InstaShop is available on both Android and iOS, and says that it can deliver groceries to customers in "30 to 60 minutes" (depending on location). The users can choose the products on the app, which provides for both credit card payment and cash on delivery option.

With increase in the acceptance of e-commerce in the Middle East, and with a growing population of a consumer class seeking convenience in the quickest means, online grocery has seen improved adoption in the UAE, and the region as a whole. Even as large supermarket chains have added omni-channel capabilities by expanding their online services, many tech startups enabling grocery e-retail are giving them close competition.

Related: Logistics Startup Raises Seed Funding From

Sindhu Hariharan

Former Features Editor, Entrepreneur Middle East

Sindhu Hariharan is the Features Editor at Entrepreneur Middle East.  She is a financial consultant turned business journalist with a FOMO when it comes to everything technology.

Related Topics


Invest in Yourself: 10 Things Every Working Woman Should Do This Year

When striving for success, it is easy to forget about your mental and physical health. But without health, you cannot fully succeed. Follow these ten lifestyle strategies for success in your personal and professional life.

Thought Leaders

5 Small Daily Habits Self-Made Millionaires Use to Grow Their Wealth

We've all seen what self-made millionaires look like on TV, but it's a lot more subtle than that. Brian Tracy researched what small daily habits these successful entrepreneurs adopted on their journey from rags to riches.


Power Up: Anker GaNPrime Charger

The chargers can power up multiple devices at a time using PowerIQ 4.0 to detect the power needs of each connected device, automatically adjusting power distribution to reduce overall charging time by up to one hour.


60 Second Business Tips: 3 Ways to Boost Confidence

Business development consultant Terry Rice on silencing self-doubt.

Growth Strategies

Nine Principles You Should Use To Increase Your Powers of Influence and Persuasion

With today's business professionals missing a model for influence at work specifically designed for the 21st century, here are nine principles organized into three sets of three to ensure they are easy to learn and remember.