![](https://assets.entrepreneur.com/content/1x1/300/1609830726-HarshaSolanki-ManagingDirectorIndiaInfobip.jpg?format=pjeg&auto=webp&width=240&height=240&crop=1:1)
Harsha Solanki
Bio
Latest
How Integrated Enterprise Communication Could Be Effectively Used To Improve Customer Experience
In the case of digital-only interaction, access to lingual and paralingual parameters to gauge the reception of an engagement effort is unavailable
How To Re-Engage Inactive Customers and Create a Connected Experience
Despite the efforts that you may put into acquiring and engaging new customers, some of them tend to stop interacting with your brand
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