Virender Jeet

Bio

Virender Jeet is the senior Vice-president, technology, at Newgen Software.

Latest

Technology

Overcoming Digital Disconnect a Key in Crafting a Delightful Customer Journey

A bad experience may result from any of the three, or a combination thereof

Technology

Enabling Digital Transformation With New Age Technologies

Digital Sensing enables you to continuously listen to your customers across channels, discover the context and trigger processes for appropriate real-time action or response

Technology

Robotic Process Automation in Insurance: Changing the Face of the Industry

RPA streamlines the end-to-end process lifecycle through the integration of front-end technologies with existing back-office processes

Marketing

CRM: Going Digital To Improve Customer Satisfaction

CRM system which helps track all activities related to a case in terms of progress and resolution, and in turn provides a complete view of all interactions and customer relationships