Here's How These Start-ups are Expanding in Logistics Services to Empower Small Businesses Smaller businesses are the ones to gain the most from such deals

Opinions expressed by Entrepreneur contributors are their own.

You're reading Entrepreneur India, an international franchise of Entrepreneur Media.

Shutterstock

Logistics has become an inevitable element of e-commerce. With more and more start-ups emerging in the digital space, the demand for delivery service providers is bound to rise. Moreover, with several start-ups in the small business are the ones to gain the most from such deals. Not only they get support in logistics but also improve their customer services, something around which the success or failure of their business model depends.

Some start-ups decided to go beyond their business model to expand the scope of delivery services in India. Here are some notable examples.

Swiggy Go

Amidst tension with National Restaurant Associtaion (NRAI) over deep discounting, Indian foodtech unicorn Swiggy launched an end-to-end delivery service called Swiggy Go. The initiative launched by the platform provides pick-and-drop services of parcels across the city. The company launched its operations in Bengaluru and plans to expand to 300 cities by 2020, according to the company's statement.

Swiggy was founded in 2014 by Sriharsha Majety, Nandan Reddy and Rahul Jamini in Bengaluru. It is backed by China-based Tencent Holdings Ltd, Germany-based Naspers, among many others.

Dunzo

The Hyperlocal delivery start-up launched its logistics offering "Checkout with Dunzo,' a B2B platform for retailers and small business owners. The logistics service will tie-up with businesses to provide them seamless delivery services. Businesses of any size leverage from this deal as they will have a tool for quicker delivery, thus improving their customer services and empowering them.

Dunzo was founded in 2014 in Bengaluru by Kabeer Biswas, Ankur Agarwal, Dalvir Suri, and Mukund Jha. It is backed by MakeMyTrip's founder, Deep Kalra and Google, among many others.

Jugnoo

Jugnoo was always perceived as an auto-rickshaw aggregator. The Chandigarh-based start-up gradually expanded its wings to B2B and B2C hyperlocal space with its initiatives such as Rides, Fatafat, Meals, Menus, Ask local and Jugnoo Delivery (B2B). Small businesses and vendor can use Jugnoo's delivery services to transport products to consumers seamlessly.

Jugnoo was founded in 2014 by Samar Singla and Chinmay Agarwal in Chandigarh.

Business Ideas

70 Small Business Ideas to Start in 2025

We put together a list of the best, most profitable small business ideas for entrepreneurs to pursue in 2025.

Leadership

Leaders Aren't Judged on Effort — They're Judged on Their Judgment. Here's How to Sharpen Yours.

The higher you go, the less you know — and the more every call can define your career.

Science & Technology

3 Engineer-Approved AI Tools to Master 'Vibe Coding' — and 7 Steps to Use Them

"Vibe coding" appeared in early 2025 to describe the simple idea of programming with AI tools. So I tested a range of them — and these are the three best ones.

News and Trends

Why IITs Produce Some of India's Most Successful Startup Founders

As per industry data, between 2015 and early 2025, India saw 113,360 tech startups being founded. Of these, 7,141 startups, close to 6.3 percent, came from IIT alumni

Growing a Business

How You Can Save Millions by Rethinking Who Really Belongs On Your Team

Outsourcing isn't a substitute for your team. It's a way to align your resources with the actual needs of the business.

Growing a Business

10 Growth Strategies Every Business Owner Should Know

Effective growth strategies are vital for businesses aiming to achieve sustainable growth and long-term success.