Spike in E-commerce Due to Covid-19: A Silver Lining for Grade a Warehousing? Hurried purchase shift of consumer essentials from 'local physical' to 'local digital' during this crisis, has led to a remarkable rise in the requirement of essential goods online

By Anshul Singhal

Opinions expressed by Entrepreneur contributors are their own.

You're reading Entrepreneur India, an international franchise of Entrepreneur Media.


2020's global pandemic and the resultant lockdown has seen a necessitated shift to e-tailing for most companies and brands who weren't following the e-commerce route already. Hurried purchase shift of consumer essentials from "local physical' to "local digital' during this crisis, has led to a remarkable rise in the requirement of essential goods online. This is true not only for Tier 1 cities but also for Tier 2 and 3 cities that continue to report healthy and consistent growth in shopping goods of all kinds online (including day to day grocery and home needs), adding significant pressure to increased supply to these erstwhile underserved markets. Online grocers such as Big Basket and Grofers saw the demand for groceries and essentials upsurge by 3-5X at the mere onset of the pandemic.

According to Neilson, average e-commerce orders for staples surged significantly on a weekly basis in the month of March due to the COVID-19 impact. E-commerce player Myntra sold over 10 million items during the End of Reason Sale and saw an 86 percent increase in shoppers from Tier-II and III locations.

Large players such as Amazon, USA are already gearing for expansion in full swing as they have announced plans to hire an additional 175,000 warehouse and delivery workers amid a rise in online orders due to the coronavirus outbreak and its subsequent effects. Amazon's India unit too announced that it would hire 50,000 temporary workers in their fulfillment centres and as part of its delivery network, to meet the surge in online shopping in the country.

COVID-19 has thus accelerated both the scope and the pace of e-commerce adoption, which can only be fulfilled by virtue of excellent Modern / Grade A warehousing that offers compliance, human safety, hygiene, and enable automation and social distancing.

It is therefore imperative that in order to stay relevant, retailers accept that e-commerce is likely to become a go-to channel for many of their consumers and that their supply chain and logistics operation has to gear towards fast, reliable, and consumer-centric delivery methods.

Thus, warehouses are no more about four walls and a roof that you hope doesn't leak - today it's a full-fledged park. A business very survival depends on where and how they stock their products leading to a preference for Grade A warehouses:

  1. Matching Global standards: Bigger global e-commerce players expect certain international standards of warehousing, closest to which is Grade A warehousing in India, making it imperative and an obvious choice.

  2. Safety and compliance: In a post- COVID world, hygiene, safety and regulatory compliance like firefighting systems will be paramount for warehousing employees' health and will be a primary concern for the end consumer as well, making Grade A warehouses a necessity.

  3. Operational efficiency: the additional floor load, storage heights, sufficient parking, seamless movement are some of the basic reasons which have a positive impact on the overall operational efficiency of these parks. In the near future trends like IoT and automation will pave the way for a new dimension in operational efficiency. These will only be possible in modern warehouses.

  4. Environment & Sustainability Measures: A key feature of Grade A warehouses are the environment-friendly measures taken to incorporate sustainability in the day-to-day operations. A green belt creation along the perimeter of the facility, along with provisions for rainwater harvesting, waste handling and recycling of STP treated water for landscaping are common environment sustainability measures taken which will gain further prominence in the post-COVID era.

Some trends from China suggest that there was a 20% sustained demand even after the lockdown was lifted, hence the surge will be expected to continue in India. Grade A warehousing, thus, becomes even more essential as these e-commerce firms scout for a better quality of warehousing that will reduce mentioned risks and maintain gold standards in daily operations, storage, and last-mile delivery.

A notable observation, hence, is that India faces a fundamental lack of Grade A warehousing with only under 90MM SFT of Modern (Grade A) warehousing stock. Meanwhile, China in the last 15 years has grown to 750MM SFT of Grade A warehousing stock. Even if the overall consumption dips in the short term, there is a fundamental need for Grade A warehousing in India. With e-commerce demand pegged to see a high growth curve, the country would need Grade A warehousing space more than ever to service these requirements.

Anshul Singhal

Managing Director, Welspun One

Anshul Singhal has over 15 years of leadership experience in the infrastructure and real estate sector with a track record of establishing 5 new businesses from the ground up for 3 large corporates. He has held CEO & Director positions for Blackstone, Warburg Pincus, and Brookfield investee companies. 

Prior to founding Welspun One Logistics Parks, Anshul was the CEO of Embassy Industrial Parks (EIP), a JV between the Embassy Group and Warburg Pincus with a potential AUM of ~USD 1BN. Under his watch, EIP delivered 6MM sf of Grade A warehousing facilities, and acquired a land portfolio of 1400 acres in Pune, NCR, Chennai, Mumbai, Kolkata, Bengaluru, Hosur, and Hyderabad, with development potential of over 35MM sf. He was responsible for the delivery of a 130MW solar farm in Karnataka for the Embassy Group, which entailed an investment of USD 100MM 

Anshul was the founding director of JSW Severfield Structures Ltd from 2007-2014, a JV between USD 20BN JSW Group and Severfield-Rowen plc.; UK’s largest structural steel construction company. He was instrumental in building a pan India team that delivered factories, power plants, warehouses, and high-rise office buildings in India. 

He enjoys a strong network of relationships across PE funds, business houses, family offices & customers. He is a member of the Royal Institution of Chartered Surveyors (RICS), GRI Club and has the unique distinction of being the only Indian selected for an internship that involved working with the White House, Pentagon, IMF & World Bank during the George W Bush administration, while at university.

Related Topics

Starting a Business

5 Solopreneur Mindset Shifts and Why They're Critical to Your Success

As a solopreneur, don't reinvent the wheel or start from scratch. You are here because you have two things: an idea and passion.

Personal Finance

5 Entrepreneurial Mindset Principles That Empower Financial Literacy

Adopting the right mindset is key to financial literacy. Follow these five guiding principles to enhance your understanding of wealth creation and growth.

Science & Technology

Get Access to Streaming Services No matter Where You Go With This Smart DNS and VPN

For just $49.99 you can connect to more than 500 global streaming channels worldwide.

Growing a Business

Want to Sound Smarter? This Stanford Professor's Simple 3-Point Technique Will Help

With a little structure, you can impress audiences with your ad-libbing all day.


Survival Kit for Solopreneurs: 5 AI Tools to Maximize Productivity

The entrepreneurial journey is not a straightforward one. Rather it requires the founder to don multiple hats for marketing, sales, ideation, content curation, and raising funds. Solopreneurs of today are being molded to lead the businesses of tomorrow. And they do require some helping hands in the form of artificial intelligence.