![](https://assets.entrepreneur.com/content/1x1/300/20190311094859-Jennifer-de-Mata-strata-g-labour.jpeg?format=pjeg&auto=webp&width=240&height=240&crop=1:1)
Jennifer de Mata
Bio
Latest
Compassion In The Workplace Achieves Better Results Than Discipline
Management should consider being compassionate when dealing with employees and not too quick to institute disciplinary action under certain circumstances. Here's how to tell the difference.
Don't Promise Service Excellence If You Can't Deliver It
In a world characterised by fierce competition for market share, the quality of the services an organisation provides is often its only differentiating factor. The truth is, while most organisations preach service excellence, few deliver it.
More Authors You Might Like
-
Emily Rella
Senior News Writer
-
Bryan Lovgren
Co-Founder of TrustaFact
-
Rakesh Soni
CEO of LoginRadius
-
Ben Angel
Entrepreneur Network Contributor
-
Sergii Malomuzh
Founder at Rewump
-
Carl Stoffers
Senior Business Editor
-
Vasily Voropaev
CEO of Smartbrain.io