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How MailChimp Cured Its Growing Pains

The email marketing company's staff was once a disorganized mess. But before fixing that, its co-founder had to fix himself.

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This story appears in the July 2018 issue of Entrepreneur. Subscribe »

MailChimp's tiny staff could once fit around a table, so they often did -- gabbing over coffee, and dreaming up new directions for the business. By 2014, though, that team had grown to 300 people. At a company cookout, co-founder and CEO Ben Chestnut looked around and realized he barely knew anyone. So he called a meeting, hoping to reclaim the intimacy of those early days.

Courtesy of MailChimp

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