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Having Trouble Managing Your Technology and Software Projects? Try This Simple Strategy. In today's business world, technology plays an increasingly important role. Businesses rely on technology to remain competitive, from developing new products and services to streamlining operations.

By Steve Taplin

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In today's business world, technology plays an increasingly important role. Businesses rely on technology to remain competitive, from developing new products and services to streamlining operations. However, project management for technology, software and business projects is often complex and requires a high level of coordination among team members. To ensure that such projects are completed on time and within budget, it has always been vital to confirm that the right technology team has been selected.

Besides, we cannot ignore the fact that it is crucial to ensure that the proper framework for managing these projects is selected. The framework or model set for your technology, software and business projects constitutes the recipe for success; therefore, it has to be respected for the effectiveness of the project and the business at large.

One of the best and highly recommended models for solving technology, software and business problems is the invaluable RACI matrix. This can be incorporated into your project management structures to facilitate project and team success. If you are having trouble getting your project off the ground, it might be the right time to try the RACI framework.

Related: 4 Ways to Improve Project Management to Waste Less Time and Make More Money

What is RACI

RACI is an acronym for responsible, accountable, consulted and informed. It is a framework commonly used in project management but can also be applied to any situation where multiple people work together towards a common goal.

The key to using RACI effectively is clearly defining the roles and responsibilities of each individual involved in the project. Once your entire team understands what they need to do, getting the project done on time and within budget becomes much more manageable.

What can RACI do for your technology and software projects?

RACI is a simple yet powerful tool for managing projects, from small technology initiatives to large-scale business transformations. Questions that arise within your technology and software projects — like who is responsible for a task, who is accountable for a job, who needs to be consulted on a task, and who needs to be informed about a project — are solved by RACI charts. There are different ways that a RACI chart can be created, but the most common method is to use a table with four columns:

Responsible: This column includes the individuals who perform the task and are responsible for its completion.

Accountable: This column lists the individuals who ultimately approve or signs-off the task or milestone and will be responsible for the outcome of the job. You will not directly hold these individuals responsible for not completing the task, but you can keep them accountable for the success or failure of your technology, software development and business projects. These individuals have the final say in decisions and ensure the work gets done.

Consulted: This column lists the individuals whose input is solicited or needed to complete the task. They are also not directly responsible for completing the job, but their opinion is sought out and respected. They are consulted before a critical decision is made or a task is completed.

Informed: This column lists the individuals who need to be kept up-to-date on the task or project but do not need to be consulted or involved in its execution.

By clearly defining the roles and responsibilities, using the RACI model in simple to complex technology and software development projects will help resolve conflicts within teams and identify potential bottlenecks and areas of risk. It is widely known, especially between the technology and software development project teams, that clarity is vital when it comes to projects linked to technology. Using a RACI chart, you can ensure that everyone involved in the project knows their role and responsibility, helping your project run smoothly from start to finish.

It will also be possible to develop contingency plans if someone cannot complete their assigned work. Potential users of RACI in the technology industry enjoy improved communication and coordination within a project team, which as a result, reduces the likelihood of errors or misunderstandings that can consequently lead to project failure if not quickly mitigated.

Related: Why Software Projects Fail, and the Traps You Can Avoid That Spell Disaster

RACI will help your organization achieve success

Modeling business processes using the RACI matrix is a simple and effective way to ensure that everyone on your team knows their roles and responsibilities. The RACI model can help you to identify the critical stakeholders for each process and clearly define who is responsible, accountable, consulted and informed at each stage. This helps to avoid confusion and ensures that everyone knows precisely what is expected of them. In addition, the RACI model can help you to streamline your processes and improve efficiency by identifying issues and areas where there is duplication of effort. Essentially, by using the RACI matrix, you can help your organization run more smoothly and successfully. Give RACI a try on your next technology project, and you might be surprised at how well it works.

Related: 5 Project Management Mistakes That Can Harm Your Business

Steve Taplin

CEO of Sonatafy Technology

Steve Taplin is the CEO of Sonatafy Technology (, a premier nearshore software-development-services firm that provides its clients with expertise in cloud solutions, web and mobile applications, ecommerce, big data, DevOps practices, QA, IoT and machine learning.

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