In my 15 years as a business owner, I've encountered a lot of success and failure when bringing aboard both new team members and new clients. Here are some pointers to increase your chances of positive outcomes and avoid negative ramp-ups when you're establishing new business relationships.
The unkind habit of "forgetting" to interact in a relationship has found its way into the business world. Here's how to handle it so you can address the situation or just move on peacefully.
The too-often-overlooked art of customer retention (as opposed to acquisition) is pivotal to success in just about every business venture, and there are proven methods of honing it.
When you strengthen your relationships with existing clients, it increases the likelihood of repeat business and referrals, which sets you and your business up for long-lasting success.
Companies scale best when founders follow these steps to remove themselves from the heart of every decision, set boundaries and prioritize time management.