Client Relationships

Thought Leaders

What to Do If a Client Ghosts You

The unkind habit of "forgetting" to interact in a relationship has found its way into the business world. Here's how to handle it so you can address the situation or just move on peacefully.
Marketing

How to Develop Lifelong Clients

The too-often-overlooked art of customer retention (as opposed to acquisition) is pivotal to success in just about every business venture, and there are proven methods of honing it.