Customer Experience

How to Add Life-Long Customers by Pursuing That 'Wow' Moment
Customer Experience

How to Add Life-Long Customers by Pursuing That 'Wow' Moment

Creating dramatic and memorable moments will help your business stand out.
Jack Canfield | 2 min read
How Do You Deliver an Experience to Your Customers and Audience?

How Do You Deliver an Experience to Your Customers and Audience?

Jim Huether, CEO of Hyperice, provides insights on how his experiences with startups prepared him for an executive position.
David Meltzer | 1 min read
How Startups Can Use AI-Powered Tools to Scale Up

How Startups Can Use AI-Powered Tools to Scale Up

With limited budget and resources, startups turn to AI to increase productivity.
Michael Georgiou | 9 min read
8 Proven Ways to Curate Your Customers into a Community

8 Proven Ways to Curate Your Customers into a Community

To win in business, create a tribe of die-hard fans.
The Oracles | 6 min read
What McDonald's Latest Acquisition Means for Marketers

What McDonald's Latest Acquisition Means for Marketers

Personalization has long been viewed as the purview of digitally native companies. Now McDonald's will use it to upsell at the counter.
Karl Wirth | 5 min read

More From This Topic

Learn to Design a Better Customer Experience
Customer Experience

Learn to Design a Better Customer Experience

The Ultimate UI & UX Designer Bundle shows you how to improve your site to draw in satisfied repeat customers.
Entrepreneur Store | 2 min read
4 Ways to Make Value Creation Core to Your Business
Customer Experience

4 Ways to Make Value Creation Core to Your Business

It's important to direct your business toward making a difference in your customers' lives.
Per Bylund | 5 min read
3 Ways to Build the Rewards Program Customers Want
Reward Programs

3 Ways to Build the Rewards Program Customers Want

To earn your customers' devotion, remember that loyalty is a two-way street. To get it, you've got to give it.
Rashan Dixon | 5 min read
Turn Small Biz into Smart Biz: Technology for Growth, Productivity, and Customer Experience
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Turn Small Biz into Smart Biz: Technology for Growth, Productivity, and Customer Experience

In honor of Small Business Week 2019, join us for a webinar to discuss the impact of smart technology on small business growth, productivity, and customer experience.
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Staying Ahead of the Curve: How the Customer Experience Is Evolving
Customer Experience

Staying Ahead of the Curve: How the Customer Experience Is Evolving

Abandoned but not alone, BlackBerry shows us all that the customer experience is everything. The smartest businesses anticipate customer needs before they manifest.
Rashan Dixon | 7 min read
Your First Product Is a Success. Is It Time to Roll Out a Second?
Product Launch

Your First Product Is a Success. Is It Time to Roll Out a Second?

Before committing to a new launch, prepare a thorough process, one that includes all the lessons you learned first time around.
Eyal Lifshitz | 7 min read
4 Ways to Give Your Customers More Control
Innovation Now

4 Ways to Give Your Customers More Control

No one likes to be told what to do. When you let your customers have it their own way, you might just have them for life.
Rashan Dixon | 5 min read
Customer Journey Maps: The North Star to Digital Transformation
customer journey optimization

Customer Journey Maps: The North Star to Digital Transformation

Diving right into digital transformation can tempt any leader, but a lack of architecture might mean failure. Here's the most important step to take before starting out.
Margaret Rogers | 5 min read
What Got You Here Will Get You There
Skill Development

What Got You Here Will Get You There

Applying this notion to your team will strengthen company culture, boost employee morale, and bolster the bottom line.
Jeremy Miller | 5 min read
Listen to Your Customers: Turn to Data to Discover Their Truth
Data Analysis

Listen to Your Customers: Turn to Data to Discover Their Truth

Consumers aren't great at telling companies what they want -- but their data can be.
Rashan Dixon | 5 min read