Customer Experience: Page 10
Cut Costs, Spur Growth and Rejuvenate the Customer Experience Through Digital Transformation
Implementers can enhance customer experiences in the wake of the Covid-19 pandemic.
3 Ways Companies Can Leverage Disruption for Business Growth
Now is a good time for business leaders to remind themselves that a simple shift in mentality can mean the difference between slipping further into difficulty or rising to new heights.
The Case for Transparent AI
Uncertainty about the unknown prevents consumers from buying into your business.
3 Ways You Can Let Your Customers' Stories Speak for Your Brand
In today's market, singing your own praises can only go so far. Evangelize your customers to speak on your behalf to stay competitive.
Delivering Extraordinary Customer Experiences: The Tools, the Techniques, and Talent
Join us for this free webinar to learn how to enable your teams to delight customers and keep them coming back again and again.
Most Websites Don't Convert. Here is How to Boost Success With a Brand Sprint.
Brand sprints can turn casual site visors into superfans.
Customer Experience Is Gaining Traction. But Are We Measuring It The Right Way?
Customer experience may have become mainstream, but there is still a lot of debate going on in regards to how customer experience should be measured.
The Importance of Learning from the Competition
Uncovering why you want to start a business or what kind of business you want to start can be as easy as finding something you enjoy and not wanting that to end.
One-on-One Consulting Is the Future of the Beauty Industry. This Company Creates Spaces for Solo Stylists, and Business Is Booming.
Phenix Salon Suites is anticipating a surge in business from stylists who want more security, safety, and control over their operations.
From SMS Era To Internet Age, This Unicorn Helps Enterprises Build Strong Customer Relation
According to the founder Beerud Sheth, Gupshup at present serves more than 100,000 businesses and developers globally
Listening To Customers Is Key To Enhance Customer Experience: Ragy Thomas of Sprinklr
As per Thomas, brands such as L'Oréal, McDonald's and Dell, among others, are working tirelessly to deliver a better customer experience
Delivering High-Quality Experiences Under Pressure
Some industries have higher stakes than others. As someone who deals with the pressure of such a high stakes business - in addition to all of the other elements that go into running a successful operation - Nahuel Hilal, owner of Iris Tattoo, has plenty of insights to share.
Take a Walk in Your Customer's Shoes
From a customer's first interaction on the website, to the class itself, owner and founder, Lindsey Kaalberg, put extreme thought and care into building a memorable experience.
5 Industries That Need a Customer Experience Overhaul and How They Can Do It
Optimizing the customer experience is one of the hidden keys of long-term growth.
How Technology Can Improve CX for Government Services
In order to ensure citizens get the help they need, the government needs to follow the example of business and start putting their customer experience first.