3 Ways to Stop Taking Your Most Loyal Customers for Granted
4 Ways to Market Your Business for Free
5 Steps to Creating a Killer Marketing Strategy
How to Calculate the Lifetime Value of a Customer
News and Articles About Customer Loyalty
Customer Service Representatives Are Your Public Face
When a customer is unhappy and ready to write off your company, you want them dealing with the best people you can hire.
Phil La Duke
4 Assumptions Needed to Deliver 5-Star Customer Service
If you hear from a customer, it's probably not because they are happy.
4 Ways to Show Your Customers Love Year-Round
Here are a few proven strategies that allow you to show appreciation for your customers well beyond the season of love.
How to Keep Customers and Make More Sales
Author Jill Schiefelbein chats with Noah Fleming about how customer loyalty impacts business performance.
4 Ways Customers Need to See You Want Their Business
You'll make the sale based on price, quality and whether the buyer feels appreciated.
5 Ways to Build Killer Relationships With Customers
The best type of customer is a repeat customer.
How to Succeed in Business Beyond Your Wildest Dreams
Use these principles in business and in life.
How to Retain More Customers Without Spending a Dime
Sourcing new customers has to be a daily priority. If you're not selling, you're not in business; all you've got is a hobby.
4 Strategies That Drive Brand Loyalty
Your organization likely has some brand advocates constantly engaging on social media. So, surprise them.
10 Ways to Build Trust and Credibility With Your Customers
Keeping the trust of your existing customers is what will attract new customers.
Why Gratitude Is Your Key To Customer Growth and Retention
For a start, consider signing up with Code Gratitude, which offers discounts to first responders and active and veteran military personnel.
5 Steps to Creating a Loyalty Building Strategy for Your Business
Building loyalty takes lots of time and patience, but these tips could help streamline the process.
How Accountability Can Be Your Competitive Advantage
During the recent internet outage, one particular company demonstrated that being proactive is a simple but powerful move.
Can Chipotle Ever Win Back Customer Trust?
The once thriving restaurant chain's embrace of food safety as a corporate value is the best route to regaining consumer confidence.
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