News and Articles About Customer Loyalty
Customers are primarily concerned about two things: your product quality and good communication. What are you doing to up your game?
Trust can't be established quickly or through gimmicks. Companies that have lost consumer trust -- you know the ones -- know this all too well.
Client Relationship Management
These days, customer relationships have the life span of a Hollywood marriage, or, worse, a series of one-night stands. Here's how to learn from the breakup.
Building trust is a long game, and it takes more than a company website with an updated "About" page to build it successfully.
Keeping your audience happy means handling customer service challenges before they develop. Besides, bringing joy to customers is -- and always should be -- the name of the game.
Do you even ask your customers for reviews? Because there's a good chance you won't get what you don't ask for.
Everyone wants to add customers, but don't forget about the ones you already have.
Customer insights. A welcoming environment. Transparency. You don't need to be a rocket scientist to figure it out.
Marketing to Millennials
The youngest adults grew up connected. It's only made getting attention possible, not easy.
Learn how to develop a following of fans who will be loyal to your company.
Customers are satisfied knowing that someone is listening to them, and, there, social media can be better than phone calls and email.
Inspiring Your Team
Author Jill Schiefelbein chats with Adam Elsesser, CEO of Penumbra, about relaying the customer experience to your employees.
Once you realize you are selling to people you won't be mystified about what it takes to treat them right.
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© 2017 Entrepreneur Media, Inc.