Customer Loyalty

Business Process

This Quiet Shift Is Helping Founders Build Fierce Customer Loyalty

Most businesses are busy scaling. Few are making people feel anything. That's your edge.

Growth Strategies

From £5k to £1.5m

The power of customer-first entrepreneurship

Marketing

6 Ways to Turn Your Audience into Loyal Buyers with Community Commerce

Embracing community-driven strategies can create lasting relationships that help your brand grow.

Marketing

Why 'Delighting Customers' is Just Corporate Lip Service

This aspirational statement is more damaging to customer satisfaction and loyalty than you think.

Business Process

Work Smarter and Boost Sales with These 5 Peak Season Tips

To maximize peak season success, businesses should plan ahead, streamline operations, and prioritize customer retention — taking proactive steps now to ensure growth and efficiency during high-demand periods.

Business Plans

Healthy Business Growth Comes from Depth, Not Just Disruption — Here's Why

For startups with a strong foundation, here's how to discover and deliver new products and services that customers want.

Business Process

Boost Your Profits and Customer Loyalty With These 6 Business Strategies

Looking to keep your customers loyal? Here are the essential moments to focus on for retaining and expanding your customer base.

Franchise

Jersey Mike's Switched Up Its Strategy for Serving Customers This Year — Then Blackstone Bought the Sandwich Chain for $8 Billion

The New Jersey sub franchise has dialed in on strategies to serve customers in stores and online, as proven by its recent acquisition.

Marketing

This Is the Secret Marketing Tool Your Small Business Needs to Compete With the Big Brands

Here's how one type of affiliate marketing tool offers smaller online retailers an effective way to drive sales and compete with larger brands without substantial upfront costs.

Growing a Business

Customers Want More Than Just a Product — Here's How to Meet Their Expectations

Creating a seamless, personalized experience is just as critical as having a great product or service, if not more so — it's the key to winning customers and keeping them loyal.

Branding

Capturing the European Market: Why Trust and Creativity are the Key Levers for Branding Success

Consider these tips to help ensure that your branding is sending the right signals to the right people.

Leadership

Want Loyal Customers? Try These 5 Ways to Inspire Them

When a brand does loyalty right, it's not just about loyalty. It's about belonging.

Growing a Business

Entrepreneurs Should Invest in Service, Not Just Sales — Here's How to Build a Customer-First Business

A customer-first business strategy that prioritizes exceptional service, empowers employees and leverages feedback can transform satisfied customers into loyal advocates, driving sustainable, long-term growth.

Real Estate

Why a Customer-Centric Approach Is Essential for Long-Term Success in Real Estate

Discover how a service-oriented approach and attention to detail can drive long-term success in real estate and other industries.

Grow Your Franchise

4 Ways to Deliver an Authentic Franchise Brand Experience in a Brick & Mortar Space

Here are several scalable best practices for bringing your brand to life in a messy, imperfect world.