Customer Loyalty

Growth Strategies

How to Make Your E-commerce Site More Trustworthy

Here are some tricks to keeping customers around in the online-shopping trade.

4 Tips for Creating Brand Fanatics

Strong customer relationships are the single best thing that can happen to your bottom line.

What Entrepreneurs Can Learn from the Backlash to Hotel and Resort Fees

Being upfront with customers about pricing will create a customer for life.

Closing the Gap Between Brand Promises and Customer Trust

Here are four questions every company should ask before marketing for consumer bucks.

3 Reasons Why I Gladly Welcome Competition

When it comes to facing the crowded field, I say: Bring it on.

More From This Topic

Customer Engagement

8 Proven Ways to Curate Your Customers into a Community

To win in business, create a tribe of die-hard fans.
Customer Service

Does Your Startup Need a Competitive Advantage? Here Are 4 Things That Every Consumer Craves

Fulfilling customers' needs and desires should always be job No. 1 for your business.
Food Businesses

Doing Right by the Animals Used in Food Products Is a Costly But Worthy Business Investment

More and more consumers want to know the source of the products they buy, so it's on business owners to use the best ingredients.
Reward Programs

3 Ways to Build the Rewards Program Customers Want

To earn your customers' devotion, remember that loyalty is a two-way street. To get it, you've got to give it.
Amazon

How To Win in Today's Amazon World

Create a brand that will inspire customer loyalty across all platforms, both online and off.
CRM

How We Analyzed the Nuts and Bolts of 'Good Sales Methodology' and Merged 15 CRMs Into One Effective Solution

In the end, a CRM is just a tool. What your company really needs is a consistent sales methodology that guides your actions.
churn

The Journey to Negative Churn: How You Can Get There by Going the Extra Mile

While sales and marketing are key to gaining and retaining customers, that won't be possible if you don't commit to continuous product improvement.
Customer Loyalty

How You Can Build Long Lasting Customer Relationships

Here are three ways you can create a customer experience that will develop fans of your business for life.
Reciprocity

How to Use 'the Law of Reciprocity' to Build Better Business Relationships

Building trust with customers is key, of course. But how do you do that?
Innovation Now

The New Strategy for Lifetime Loyalty: Balancing 'Products' and 'Services'

Take a page from these successful brands and balance products and services to create a compelling brand experience. Your customers will thank you with their loyalty.