Customer Loyalty

Customer Service

4 Assumptions Needed to Deliver 5-Star Customer Service

If you hear from a customer, it's probably not because they are happy.
Customer Loyalty

4 Ways to Show Your Customers Love Year-Round

Here are a few proven strategies that allow you to show appreciation for your customers well beyond the season of love.
Marketing

How to Keep Customers and Make More Sales

Author Jill Schiefelbein chats with Noah Fleming about how customer loyalty impacts business performance.
Customer Engagement

4 Ways Customers Need to See You Want Their Business

You'll make the sale based on price, quality and whether the buyer feels appreciated.
Customer Retention

How to Retain More Customers Without Spending a Dime

Sourcing new customers has to be a daily priority. If you're not selling, you're not in business; all you've got is a hobby.
Take It From The Pros

4 Strategies That Drive Brand Loyalty

Your organization likely has some brand advocates constantly engaging on social media. So, surprise them.
Customer Relationship

10 Ways to Build Trust and Credibility With Your Customers

Keeping the trust of your existing customers is what will attract new customers.
Customer Loyalty

Why Gratitude Is Your Key To Customer Growth and Retention

For a start, consider signing up with Code Gratitude, which offers discounts to first responders and active and veteran military personnel.
Take It From The Pros

5 Steps to Creating a Loyalty Building Strategy for Your Business

Building loyalty takes lots of time and patience, but these tips could help streamline the process.
Leadership Accountability

How Accountability Can Be Your Competitive Advantage

During the recent internet outage, one particular company demonstrated that being proactive is a simple but powerful move.
Customer Loyalty

Can Chipotle Ever Win Back Customer Trust?

The once thriving restaurant chain's embrace of food safety as a corporate value is the best route to regaining consumer confidence.
Customer Loyalty

6 Gestures That Wow Customers and Earn Their Loyalty

These tips below will help you wow your customers and keep them coming back for more.
SaaS

5 Ways to Reduce Your SaaS Churn

Your customers are leaving. But why? Why not find out?
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