Customer Loyalty: Page 9

Marketing

5 Unfailing Customer Engagement Strategies to Grow Your Brand for 2019

Engaging people has always been and shall always remain a human pursuit, regardless of the end goal

Growing a Business

4 Successful Ways Businesses Need to Adapt to a Growing Hispanic Demographic

Make sure your brand and message is inclusive.

Marketing

This 8-Figure Business Didn't See Growth Until It Stopped Focusing on the Founder and Started Focusing on the Customer

Kaelin Poulin founded LadyBoss after her own personal weight loss struggles, but becoming customer-centric helped her find business success.

Marketing

5 World Cup Strategies You Can Steal to Make Consumers Passionate Fans of Your Brand

Watch the World Cup for clues as to how you can drive direct-to-consumer growth.

Growing a Business

Long-Term Customer Loyalty Starts (or Ends) With Your Earliest Interactions

You've spent years growing your product. Why throw all of that away by ignoring customers once they step through the door?

Science & Technology

4 CRM Hacks Every Entrepreneur Should Be Using

These hacks will help any entrepreneur improve customer service.

Growing a Business

Small Businesses That Consider Social Impact Will See One to Their Bottom Line

Corporate social responsibility is gaining currency worldwide. The reasons are not far-fetched, but there is something in it for business owners, too.

Growing a Business

5 Customer-Retention Tools Will Help Ensure That Your Customers Keep Loving You

Want to become a rockstar at building a base of loyal customers? Retention is key. And tools can help.

Marketing

Your Customers Have Trust Issues. Here's How to Reassure Them.

In this era of 'fake news,' show customers who you really are: Stay true to yourself. Get personal. Expose your vulnerabilities.

Growing a Business

Believing Any of These 4 Customer-Experience Myths Could Sink Your Brand

There's a reason why Adidas' Boston Marathon 'congratulatory' email didn't kill the brand.

Marketing

Why Your Business Should Be More Like Trader Joe's

You don't need to take shortcuts to make profits.

Growing a Business

To Go Up Against Larger Competitors, This Business Leader Provides a Personal Touch

Countryside Bank, a community bank with six locations, thinks creatively about customer needs.

Growing a Business

You'll Find the Best Leads in That CRM Software Nobody Is Really Using

Quit making introductory offers to strangers and start engaging with past customers happy they did business with you.

Growing a Business

To Keep His Kickstarter Backers Happy, This Entrepreneur Is Wearing Leopard-Print Pants Every Day

'It's a way to prove my level of commitment,' he says.

Growth Strategies

How to Deliver A Great Localized Customer Experience

Customers are king and expect to be treated as such.