Customer Loyalty - Page: 9

Steal These 4 Proven Customer-Retention Strategies

Top ecommerce businesses thrive because they successfully cultivate repeat clients

Syed Balkhi

The Majority of Small-Business Owners Rely on Word-of-Mouth Referrals. Here Are 3 Ways to Get Them.

Is it in your control as a business owner to increase the number of referrals you receive on a monthly basis or is it luck of the draw?

Dan Slagen

Are Your Customers Loyal? Answer These 5 Questions to Find Out.

Customer loyalty is an important building block for the positive reputation of a business.

Kimberly de Silva

How the Founder of Zola Grew Her Bottom Line by Giving Away Free Products

To grow its business, the CEO of the wedding-registry website added new services -- and gave them away for free.

Kate Rockwood

Why Amazon's Acquisition of Whole Foods Is a Lesson in Committing to Employees

On paper, Whole Foods' employee-first mentality and Amazon's customer-first motto couldn't be a worse match.

Paul Warner

The One Thing Small-Business Owners Should Do to Safeguard Their Companies

Learn how forming a board of directors/advisors can protect your assets with Mark Kohler. Then, David Corbin inspires the next wave of business leaders.

Alan Taylor

Keep It Local: The Importance Of Localizing Your Franchise Approach

Franchising can be one of the most effective ways to amplify business growth. Within the thriving food and beverage category in the region, it is a model that has proved particularly compelling.

Rafic Fakih

Follow These 9 Steps to Copy Zappos' Exceptional Customer Service Strategy

How Zappos creates a customer-obsessed culture -- and you can, too.

Christa Foley

How Glossier Hacked Social Media to Build A Cult-Like Following

Former blogger Emily Weiss had a hunch: If she could translate women's real needs into products, she could build a beauty company unlike any other.

Alyssa Giacobbe

Inspiring Loyalty: Alborz Toofani, Founder And CEO Of Snappcard

Alborz Toofani, founder and CEO of Snappcard, looks back at his entrepreneurial journey over the last five years.

Tamara Pupic

Want to Drive Growth? Improve Customer Support.

Customer support isn't just a growth driver -- it's the growth driver.