Customer Service - Page: 10
#9 on the Franchise 500: At Culver's, Community is Key
The #9 company on our Franchise 500 list has built a culture that's obsessed with customer happiness.
4 Reasons Why Pricing Is the Key to Startup Success
What your product costs will be central to its story.
The Secret to a Successful Business Is Happy Customers
Have happy customers and you'll increase your likelihood of success.
5 Strategies to Keep Your Customers Long-Term in 2020
From flash sales to follow-ups, a handful of methods to ensure consumer loyalty in the coming year.
The Moving Target of Customer Expectations
As consumer needs and wants evolve, so must your business.
What Every Entrepreneur Needs to Know About Visual Search
From Amazon to Pinterest, the entire e-commerce ecosystem is making the switch.
Why Did Philadelphia's Libraries Just Eliminate Late Fees?
It's about better understanding your customers, and all businesses could learn something from it.
Customer-Centricity Is the Key to a Competitive Advantage
If you want your business to stand out, prioritize the consumer experience.
This Mindset Can Help You Get the Most Out of Your Customer Service Strategy
Think beyond just your product or service's benefits.
5 Trends That Will Reshape Customer Service Over the Next 5 Years
If you're going to grow through the 2020s, you'll need to innovate.
How Do You Build a Customer Base? Follow These Steps.
It starts by asking questions. And ends by asking more questions.
How to End the Nastiness Epidemic That's Plaguing Customer Service
Companies can no longer ignore the harm it can do to their bottom line.