Customer Service: Page 8

Leadership

Prioritize This Tool to Increase Customer Satisfaction During a Recession

Giving your customers what they really want will help you operate more efficiently from a digital perspective and more importantly, lead you through the potential recession.

Leadership

This Is Your Secret Weapon for Better Customer Experience

Adopting this model will help unite your customer-facing teams, so they can focus on providing a singular, cohesive experience to consumers, no matter where or how they buy.

Science & Technology

This Important Website Feature Is Crucial For Your Business

The one thing you should be aware of is the power of real-time conversation with a customer.

Leadership

Infusing Family Recipes with Innovative Dining

Chef Jason Helfer has created an employee culture at his family restaurant, Peasant Village, that shines through in the elevated customer service they provide.

Growing a Business

Use These Top 7 Customer Onboarding Practices to Effectively Promote a Digital Product

Let's look at seven customer onboarding practices that should be used to promote digital products.

Growing a Business

San Angelo is Sweet on This Unique Donut Shop

Ash Cordona never thought he'd own a donut shop, after years in trucking and transportation, but when an opportunity to buy Donutopia fell into their laps, he and his wife Sophea jumped at the chance to own a small business.

Marketing

As Inflation Soars, Consumers Want More Rewards and Shopping Incentives. Here's How to Give Them What They Want

With inflation becoming a pressing concern for most consumers, the desire for rewards and other shopping incentives has increased. We examine these incentives' impact on consumer shopping behavior and brand affinity.

Science & Technology

Leveraging Technology for a Better Consumer Experience

Technology can be a tricky thing for a small business. Used correctly, technology can increase revenue and streamline operations.

Marketing

Want to Build Trust in Your Business? It All Starts Online

Creating a positive, compelling brand experience online is the best way to cultivate trust and build a brand consumers turn to first.

Growing a Business

How To Negotiate Renewed Contracts During Periods of Inflation

Here are three ways entrepreneurs can renegotiate with confidence in the face of persistent inflation.

Leadership

Great Customer Service is Always On Tap at San Angelo Brewpub

Brandon Gardner has a long history in customer service, so it made perfect sense to use that expertise when he bought SoCo Taphouse in San Angelo, Texas in 2015.

Growing a Business

How Global Businesses Can Ensure Quality Support for Customers Across Different Time Zones

The article provides a proven method to organise the support team work for global business, so that no one's health is harmed.

News and Trends

UAE Telco Du And Holding Company Al-Futtaim Group Team Up To Enable Customers To Earn Rewards And Save Money

UAE-based telecommunications operator du has partnered with Al-Futtaim Group's loyalty rewards program Blue Rewards to allow customers to benefit from exclusive offers and rewards.

Branding

The Secret to Building Brand Devotion is Not a Loyalty Program. Here's What Customer's Really Want.

The idea of consumer loyalty has been around for centuries. But with a growing consumer appetite for privacy and control, it may be time to rethink the traditional brand relationship.

Science & Technology

4 Ways to Revolutionize Your Customer Experience in The Metaverse

As well as providing customers with an immersive experience, businesses can use the metaverse to take them on a truly personal journey.