Customer Service

3 Ways to Differentiate Your Business in a Competitive Market
Growth Strategies

3 Ways to Differentiate Your Business in a Competitive Market

Does your business occupy a crowded niche? If so, you'll need to stand out to survive.
Lucas Miller | 4 min read
Are You Meeting (and Setting) Customers' Expectations?

Are You Meeting (and Setting) Customers' Expectations?

To succeed, the value of what you offer must be greater than what people expect.
Jason Feifer | 5 min read
#9 on the Franchise 500: At Culver's, Community is Key

#9 on the Franchise 500: At Culver's, Community is Key

The #9 company on our Franchise 500 list has built a culture that's obsessed with customer happiness.
Terry Rice | 2 min read
4 Reasons Why Pricing Is the Key to Startup Success

4 Reasons Why Pricing Is the Key to Startup Success

What your product costs will be central to its story.
Per Bylund | 5 min read
The Secret to a Successful Business Is Happy Customers

The Secret to a Successful Business Is Happy Customers

Have happy customers and you'll increase your likelihood of success.
Chris Porteous | 4 min read

More From This Topic

5 Strategies to Keep Your Customers Long-Term in 2020
Growth Strategies

5 Strategies to Keep Your Customers Long-Term in 2020

From flash sales to follow-ups, a handful of methods to ensure consumer loyalty in the coming year.
John Boitnott | 4 min read
The Moving Target of Customer Expectations
Growth Strategies

The Moving Target of Customer Expectations

As consumer needs and wants evolve, so must your business.
Phil Geldart | 5 min read
What Every Entrepreneur Needs to Know About Visual Search
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What Every Entrepreneur Needs to Know About Visual Search

From Amazon to Pinterest, the entire e-commerce ecosystem is making the switch.
Jennifer Spencer | 4 min read
Why Did Philadelphia's Libraries Just Eliminate Late Fees?
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Why Did Philadelphia's Libraries Just Eliminate Late Fees?

It's about better understanding your customers, and all businesses could learn something from it.
Gene Marks | 3 min read
Customer-Centricity Is the Key to a Competitive Advantage
Growth Strategies

Customer-Centricity Is the Key to a Competitive Advantage

If you want your business to stand out, prioritize the consumer experience.
Phil Geldart | 5 min read
This Mindset Can Help You Get the Most Out of Your Customer Service Strategy
Customer Service

This Mindset Can Help You Get the Most Out of Your Customer Service Strategy

Think beyond just your product or service's benefits.
Mike Phillips | 2 min read
5 Trends That Will Reshape Customer Service Over the Next 5 Years
News and Trends

5 Trends That Will Reshape Customer Service Over the Next 5 Years

If you're going to grow through the 2020s, you'll need to innovate.
Peter Daisyme | 4 min read
How Do You Build a Customer Base? Follow These Steps.
Growth

How Do You Build a Customer Base? Follow These Steps.

It starts by asking questions. And ends by asking more questions.
Adam Bornstein | 4 min read
How to End the Nastiness Epidemic That's Plaguing Customer Service
News and Trends

How to End the Nastiness Epidemic That's Plaguing Customer Service

Companies can no longer ignore the harm it can do to their bottom line.
Shaun Belding | 6 min read
How to Give People What They Want Online
Growth Strategies

How to Give People What They Want Online

Level up your customer experience by marrying tech and human capital.
Peter Daisyme | 6 min read

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