Customer Service
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Mastering the Art of Customer Service
Vadim Nayman, owner of Bagel Master, shares how he believes he can solve any problem without saying no to his customers. He also shares the inside scoop on using social media to stay top of mind.
Using Reviews to Unlock Your Competitive Advantage
Jeff Toiste, author, consultant and trainer, shares ways that business owners can glean insights and learnings from their online reviews, as well as best practices for responding and engaging with reviews.
4 Proven Tips for Creating a Competitive Business Within a Crowded Niche
If your business doesn't stand out, you'll get lost in the noise of your industry.
Getting Back in Touch With Customers
Keene Addington shares his journey from selling his established restaurant chain to returning to his restaurateur roots by founding Tortoise Supper Club, a family-owned restaurant located in downtown Chicago.
How to sell more? 10 keys to finding new customers
If you are looking for new customers or increasing purchases from your current portfolio, these tools will be very effective. Put them into practice now!
Amazon announces the opening of 400 jobs in Mexico
Job opportunities will be permanently virtual (working from home), with a reduced schedule of 40 hours per week.
'I Was Very Rude': Man Sends Apology Note and $100 Tip to Restaurant Staff for His Behavior
The letter referred to an incident that occurred on July 5 at around 5–6 p.m. The man yelled at Ramsey and her colleague Michelle Kender at the podium and left because the wait was longer than he expected.
The mathematical formula for you to retain more customers (and find new buyers)
Only a fanatic customer will be able to recommend you as a supplier.
Customer Service Is Dead. It's Time to Focus on Building Real Relationships.
For decades, we've associated customer service with having people on the line to answer questions and provide assistance. It's time to change that mentality if you want to see real results.
The Superior Way Seasoned Business Owners Can Grow Their Revenues
Though frequently overlooked, reactivating former customers may be the simplest option for business owners looking to quickly ramp up without breaking the bank.
Creating Consistency by Putting Employee Culture First
Aligned Modern Health's prescription for success helps businesses stay on top
Delivering Extraordinary Customer Experiences: The Tools, the Techniques, and Talent
Join us for this free webinar to learn how to enable your teams to delight customers and keep them coming back again and again.
