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More Posts on Customer Service
Jeff Toiste, author, consultant and trainer, shares ways that business owners can glean insights and learnings from their online reviews, as well as best practices for responding and engaging with reviews.
If your business doesn't stand out, you'll get lost in the noise of your industry.
If you are looking for new customers or increasing purchases from your current portfolio, these tools will be very effective. Put them into practice now!
Job opportunities will be permanently virtual (working from home), with a reduced schedule of 40 hours per week.
The letter referred to an incident that occurred on July 5 at around 5–6 p.m. The man yelled at Ramsey and her colleague Michelle Kender at the podium and left because the wait was longer than he expected.
Only a fanatic customer will be able to recommend you as a supplier.
For decades, we've associated customer service with having people on the line to answer questions and provide assistance. It's time to change that mentality if you want to see real results.
Though frequently overlooked, reactivating former customers may be the simplest option for business owners looking to quickly ramp up without breaking the bank.
Aligned Modern Health's prescription for success helps businesses stay on top
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