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These Are the Best Strategies to Win Customers
55% of consumers don't trust the brands they buy from as much as they used to. How are you going to make them fall in love?
How Brands Deal With Online Haters, Trolls and Cancel Culture
Three ways to avoid getting canceled.
2021: The Year of the Customer
After a tough year, it's time to go back to basics and focus on what really matters -- your customers.
Rappi Implements Customer Service Through WhatsApp
The service has been available 24 hours a day for Prime and Diamond users since January 18.
8 Logistics Tricks To Be Competitive
Find out how to reduce costs, improve quality and increase your productivity through proper supply chain management.
How to Compete in a Competitive Industry
If you can come up with a truly unique idea, this is a gateway to success with enormous potential. With no competition, you'd have exclusive access to your target customers. But truly unique ideas are rare.
6 Invaluable Tips for Satisfying Your Online Customers
How to avoid the problems that come with online customer service.
How to Build a Chatbot for Your Business
Chatbots bring ease and efficiency to your customers and your business.
4 Mistakes Your Startup Is (Likely) Making With Customer-Relationship Management
Make sure you get it right the first time around.
3 Tips for Effective B2B Marketing Outreach
B2B and B2C customers are very different, and selling to them must take those differences into consideration.
How to Grow Your Entrepreneurial Superpower
Recognize that your job is to facilitate value for the customer and on their terms.
Overhaul Your Customer Service with This Voice Messaging App
Get feedback in your customers' own words
