Customer Service

Here's How Your Business Can Be Open 24/7
Customer Engagement

Here's How Your Business Can Be Open 24/7

Customers expect access to you any time of day. These tips can help you pay attention at all times without burning the candle at both ends.
Jill Schiefelbein
5 Proven Strategies to Break Out With Your New Business
Starting a Business

5 Proven Strategies to Break Out With Your New Business

The internet hasn't changed everything about business. Price, quality and service still guide consumer decisions.
Daniel DiPiazza
Top 7 Chatbot Monetization Strategies You Need to Know
Chatbots

Top 7 Chatbot Monetization Strategies You Need to Know

Chatbots are new and hot but how do you get them to make money for your company?
Murray Newlands
The 5-Level Approach to Building a Community of Fans for Your Business
Customer Service

The 5-Level Approach to Building a Community of Fans for Your Business

Learn how to develop a following of fans who will be loyal to your company.
Michael Glauser
Why Your Customers Deserve Personalized Responses on Social Media
Customer Service

Why Your Customers Deserve Personalized Responses on Social Media

Customers are satisfied knowing that someone is listening to them, and, there, social media can be better than phone calls and email.
Firas Kittaneh
6 Ways Millennials Have Changed Business Practices
Millennials

6 Ways Millennials Have Changed Business Practices

These tech savvy workers are changing the way we work, for the better.
Richard Maize
Customer Service Is Ground Zero For Success
Customer Relationship

Customer Service Is Ground Zero For Success

Try these eight best practices to make sure your company develops a 'customer-centric' focus.
Rohan Ayyar
See You at the Top: A Guide to Winning at Customer Service
Customer Service

See You at the Top: A Guide to Winning at Customer Service

If your customer has a beloved cat, as one company learned, ask after the feline; you'll get results.
Toby Nwazor
3 Common Sense Keys That Drive Repeat Customers
Customer Service

3 Common Sense Keys That Drive Repeat Customers

Once you realize you are selling to people you won't be mystified about what it takes to treat them right.
Tor Constantino
That Time Bill Gates Answered a Tech Support Call ... and Crushed It
Inspiring Your Team

That Time Bill Gates Answered a Tech Support Call ... and Crushed It

Leaving the C-suite to spend some time in a cubicle will teach you a lot about your own company.
Gene Marks
Top 10 Best Chatbot Platform Tools to Build Chatbots for Your Business
Chatbots

Top 10 Best Chatbot Platform Tools to Build Chatbots for Your Business

Having a website become standard for every business years ago. That same process is just beginning for chatbots.
John Rampton
Free Webinar: Best Tips for Customer Care Over Social Media
Customer Service

Free Webinar: Best Tips for Customer Care Over Social Media

Learn how your customers are interacting with you over social, and how you can give the best service in return.
Entrepreneur Events
10 Facebook Messenger Chatbot Marketing Expert Tips
Chatbots

10 Facebook Messenger Chatbot Marketing Expert Tips

The best ways to include chatbots into your marketing mix.
Murray Newlands
OK

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