Online Reviews

Hidden Gems: A Business Owner and a Reviewer's Guide

On this week's episode, Krisi Hora, owner Peg Leg Vintage, and Yelp reviewer Hannah H. discuss about curating and find hidden gems.

4 Free Tips to Get Your Business to Show Up on Google Maps

If your business profile isn't complete, has inaccurate information and doesn't have any photos of your business, you probably won't show up.

Paul Argueta

How to Get 5-Star Reviews on Upwork

Freelance life isn't flawless, but your reviews can be.

Still Avoiding Online Reviews? 4 Tips to Use Them to Your Advantage.

Still plugging your ears? Stop dismissing criticism and start seeing the value of online reviews.

Kelly Bosetti

Bad Yelp Review? It Could Be the Weather.

Research shows a strong correlation between bad weather and unhappy customer reviews.

Gene Marks

5-Star Reviews, 5-Star Fraud. Are You Ready to Pay the Price?

Go about reviews the right way and you'll earn respect and trust in the process. Cheat and you risk everything you've built.

Anonymous Online Detractors Shattering Your Confidence?

Your messaging is only part of the equation when it comes to your business's reputation. Reviews, both good and bad, are the other part, and they're not under your control. Here's a path forward.

Daniel Neiditch

5 Tips for Getting More Online Reviews for Your Small Business

A good old-fashioned 'thank you' online or in person goes a long way toward convincing customers to give you 'stars.'

Syed Balkhi

Here's How to Get Your Customers to Leave Positive Reviews (And Why You Can't Afford Not To)

If you can get customers to leave you reviews, your business will grow, and your customers will trust you more and more.

Brian Greenberg

Don't Dread the 1-Star Review -- Capitalize on It

Customers don't trust a business with only perfect reviews.

Ryan Bonnici

How to Deal With Fake Negative Reviews (Infographic)

Almost everybody reads online reviews. That's why it's vital to weed out the fakes.

Rose Leadem