News and Articles About Online Reviews
Search Engine Marketing
Brick-and-mortar-only businesses get 2.7 times as many views on maps, apps, search engines, GPS and social than on their own websites.
Do you even ask your customers for reviews? Because there's a good chance you won't get what you don't ask for.
In the battle against retail Goliaths, smaller shops can inspire loyalty by building relationships that center on value, not price.
Having negative online reviews about your site is not the same as having 'bad' reviews. This writer explains the difference.
Online Reputation Management
Remember: Just a few negative words can plunge your business into a one-star muck bath you'll spend days or even weeks recovering from.
Take full use of today's online opportunities so you can eat up the competition.
Headlines and visuals rule. Keep your most compelling content 'above the fold' and make your call to action an unmistakable target.
Star ratings and testimonials from strangers influence behavior and buying habits. It's time to start managing the conversation around your brand.
Just one bad review can have a devastating impact.
Here's a hint: The reasons are the same for small companies, but the stakes are much higher.
Businesses have started to feel at risk for becoming victims, but reviews also help customers in ways no one expected.
First, take a deep breath. Then ask your fans for their help.
Taking the time to respond to all reviews, both good and bad, will improve your business image in the long run.
Here are ways to develop customer loyalty when the competition is a click away.
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© 2017 Entrepreneur Media, Inc.