Signing out of account, Standby...
Online Reviews - Page: 7
Angry Yelpers turned on a hotel after an article claimed the hotel fined newlyweds for guests' negative online reviews. Now, the hotel claims it was all a misunderstanding.
There's nothing like a real live person to greet and assist customers upon arrival to your location.
In the age of social media, both positive and negative reviews can spread like wildfire.
It's hard to prevent your business from ever making a mistake (or a consumer from thinking so) but here's what to do when your firm is called out online.