Product Reviews

Ask These 7 Questions to Get the Honest Feedback You Need
Feedback

Ask These 7 Questions to Get the Honest Feedback You Need

Friends and colleagues will be politely reluctant to tell you your product has problems, unless you ask in a way that makes it safe to be honest.
John Boitnott
8 Steps for Dealing With Angry Customer Complaints
Customer Service

8 Steps for Dealing With Angry Customer Complaints

How an early morning exercise session lead to a new understanding of managing aggressive feedback.
Peter Gasca
This Startup Wants to Make Shopping Online Even Easier
CES 2015

This Startup Wants to Make Shopping Online Even Easier

The founders of Skipstone aim to make product reviews over video more accessible and much more reliable.
Jason Fell
The Last Thing You Want Your Customers to Do: Think
Sales

The Last Thing You Want Your Customers to Do: Think

If you want to boost sales on your website, hold back product information from your visitors.
Liraz Margalit
5 Predictions About the Growing Power of Online Customer Reviews
Coaches Corner

5 Predictions About the Growing Power of Online Customer Reviews

The influence of a single customer's opinion will continue to grow in sync with the pervasiveness of social media.
 Tomer Tagrin
When Testing New Ideas, Keep Simplicity and Your Ego in Check
Starting a Business

When Testing New Ideas, Keep Simplicity and Your Ego in Check

Dream big and surround yourself with positive people. But there's a window of time when the entrepreneur must throw these tenets out the window.
Tanya Benedicto Klich
The Secret to Recovering From a Negative Customer Review
Marketing Edge

The Secret to Recovering From a Negative Customer Review

It's hard to prevent your business from ever making a mistake (or a consumer from thinking so) but here's what to do when your firm is called out online.
Firas Kittaneh
An Al Roker Segment Couldn't Match the Marketing Power of This
Online Marketing

An Al Roker Segment Couldn't Match the Marketing Power of This

While a celebrity endorsement could generate some interest, leveraging bloggers has even more power.
Peter Gasca
The Sweet and Simple Marketing Lesson From 'House of Cards'
Marketing

The Sweet and Simple Marketing Lesson From 'House of Cards'

You don't need data to prove that product demonstrating works. All you need is an audience and BBQ ribs.
Peter Gasca
Why Startups Launch in 'Stealth Mode' and Others Don't
worth-knowing

Why Startups Launch in 'Stealth Mode' and Others Don't

The pros and cons of operating under stealth mode before launching a company.
Matt Villano
Growth Strategies

Questions Startups Must Ask Their Most Engaged Users

Answers to these questions can help you determine your product's core value to customers.
Smartphones That Can Power Up Your Productivity
Technology

Smartphones That Can Power Up Your Productivity

Need backup? The smartphone is your new personal assistant.
John Patrick Pullen
Go Guerrilla: A DIY Guide to Product Launches
Marketing

Go Guerrilla: A DIY Guide to Product Launches

Find out how one social media whiz launched his own guerrilla campaign that catapulted his book to the No. 2 spot on Amazon.com's business list.
Review: Mini Computers for Business
Technology

Review: Mini Computers for Business

The newest miniature desktop PCs are priced right, easy on your utility bill and really pack a wallop.
Jonathan Blum
OK

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