Business Netiquette

Worth Reading

Rules of the Net: On-Line Operating Instructions for Human Beings, by Gerald Van Der Leun and Thomas Mandel (Hyperion, $11.50, 800-759-0190), outlines the rules of conduct and etiquette for communicating politely on the Internet.

Cyberwriting: How to Promote Your Product or Service Online (Without Being Flamed), by Joe Vitale (Amacom, $18.95, 800-262-9699), details how to write effective e-mail sales messages and advertisements, and how to market your products or services online.

Sandra E. Eddy is the author of HTML in Plain English (MIS:Press, $16.95, 800-288-2131), Mastering Lotus SmartSuite 97 for Windows 95 (Sybex, $39.99, 510-523-8233) and The GIF Animator's Guide (MIS:Press, $39.95, 800-288-2131).

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This article was originally published in the November 1997 print edition of Entrepreneur with the headline: Business Netiquette.

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