📺 Stream EntrepreneurTV for Free 📺

Dove Pulls NJ 'Armpit' Billboard in Wake of Criticism Unilever made the call to drop a Dove ad that called New Jersey 'the Armpit of America.'

By Nina Zipkin

entrepreneur daily
Unilever

In a case of the road to hell being paved with good intentions, Unilever has dropped a planned Dove billboard that referred to New Jersey as "the Armpit of America."

The advertisement was created as part of a campaign for a new deodorant line called Dove Advanced Care. It featured a smiling blond woman in an underarm-revealing white tank top alongside text that read, "Dear New Jersey, when people call you 'the Armpit of America,' take it as a compliment. Sincerely, Dove." To which the Garden State essentially replied: who are you calling the Armpit of America?

Following a New York Times story about the billboard, which was on tap to run in July, Dove found itself on the receiving end of a barrage of complaints from offended New Jersey residents, some of whom even called for a boycott of the company's products.

Related: How to Admit When You're Wrong

Unilever, which also owns brands such as Ben and Jerry's, Lipton and Axe (a product that's no stranger to controversy) calls New Jersey home -- its North American headquarters is in Englewood Cliffs. And In its most recent response to commenters on its Facebook page, Dove wrote:

"We take feedback from our community very seriously and have decided that we will not be running this billboard advertisement. We did not wish to cause any misunderstanding and apologize for any offense. Our intent with the "Dear New Jersey" billboard, which was one of many ads for our campaign, was to call attention to the fact that armpits can and should be considered beautiful and ask women everywhere to accept this as something that is okay. As a New Jersey-based company and longtime supporter of many charitable organizations in the state, we will instead be donating this billboard space to one of them."

The company, known for its "Dove Campaign for Real Beauty," also recently released a commercial titled "An Open Letter to the Armpit." So, while the premise behind the Ogilvy & Mather campaign is certainly admirable, in this case, it simply caused a stink.

Related: 7 Deadly Sins Businesses Make With Their Reputation

Nina Zipkin

Entrepreneur Staff

Staff Writer. Covers leadership, media, technology and culture.

Nina Zipkin is a staff writer at Entrepreneur.com. She frequently covers leadership, media, tech, startups, culture and workplace trends.

Want to be an Entrepreneur Leadership Network contributor? Apply now to join.

Editor's Pick

Side Hustle

He Started a Salty Backyard Side Hustle That Out-Earned His Full-Time Job and Now Makes Over $1 Million a Year: 'Take the Leap'

In 2011, Kyle Needham turned his passion for oysters into a business that saw consistent monthly revenue "right away."

Growing a Business

How to Build, Grow and Make Money With Ecommerce

To grow your online business, you need to develop a strategy and invest your time wisely. These actionable tips can attract customers and increase online revenue.

Business News

Walmart's Biggest Food Brand Launch in 20 Years Introduces a Private Label With 'Unique,' Spicy Options

Walmart's grocery aisles will offer 300 new products tailored to vegan, gluten-free, and more adventurous dietary choices.

Leadership

Leadership Lessons We Can All Take From the Sudden, Messy Closure of Two Popular Chains

Businesses fail for a variety of reasons, and it is up to executives to communicate effectively with employees and customers to avoid confusion, anger and ruined reputations.

Business Ideas

63 Small Business Ideas to Start in 2024

We put together a list of the best, most profitable small business ideas for entrepreneurs to pursue in 2024.