"Knowledge of and excellence in five areas: systems, our market; industry regulations and associations (e.g. Visa and Mastercard); managing risk; and, service to our customer."
"A self-correcting organization with employees who enjoy what they do; stable customers; sustained profitability; and a bright future that will come of its own natural progression."
"Maintain your integrity. People can take everything else from you. No one can ever take your integrity--you have to give it up."
"When we helped two of our early customers manifest their own opportunity and they became our biggest advocates. This underscored our unusual service level commitments."