Labor Pains
Employees focus groups may seem like a good idea, but they could land you in court.
In the 1990s workplace, business owners and their employees
often sit at the same table to swap ideas and hammer out ways to
improve quality and efficiency. Instead of maintaining an us/them
mentality, employers try to foster teamwork through employee focus
groups and involvement committees, working together to find
solutions to daily business problems. The approach tends to work
well. In fact, the Employment Policy Foundation, a research and
education organization in Washington, DC, credits quality circles
and employee involvement committees with as much as 70 percent of
the productivity increase and growth in the U.S. economy in the
early 1990s.
That's the good news. The bad news is the National Labor
Relations Board (NLRB) deems some employee focus groups illegal
employer-dominated unions. To the dismay of many human resources
experts, federal courts have backed the NLRB's position.
Indeed, in a 1996 case, the U.S. Supreme Court ruled that courts
must defer to the NLRB's interpretation of the law in this
area. Accordingly, employers who sponsor committees that cross the
line into topics and strategies traditionally reserved for unions
may have to answer for their actions in court--and be forced to
disband their committees.
While business owners are trying to build teamwork and draw
diverse managers and employees together, labor unions are generally
opposed to blurring the distinction. Across the board, union
leaders envision employees being dominated by their employers and
losing ground gained through decades of collective bargaining.
Accordingly, unions turn to the NLRB and, eventually, to the courts
to enforce Section 8(a)(2) of the 1937 National Labor Relations Act
(NLRA), which prohibits employer-dominated labor organizations.
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Steven C. Bahls, dean of Capital University Law School in
Columbus, Ohio, teaches entrepreneurship law. Freelance writer Jane
Easter Bahls specializes in business and legal topics.
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