Jet Set

By Heather Page

While recapturing employees' frequent-flier miles can be a boon for employers, most companies still let personnel keep their hard-earned mileage. According to a recent survey by research firm Runzheimer International in Rochester, Wisconsin, nearly four out of five companies, or 82 percent, don't attempt to recover frequent-flier points from their employees. Ten percent, however, view the points as company property; the remaining 8 percent make arrangements to split the points between company and employee. The findings suggest that those with the most successful recapturing programs started either when frequent-flier programs were introduced or when the company was very small.

This article was originally published in the September 1997 print edition of Entrepreneur with the headline: Jet Set.