Put A Lid On It
Protect It
But relying on your employees' common sense is risky
business. According to experts, to protect your company's
private information, you should create a written policy that
outlines what you're protecting and describes what you expect
from employees when it comes to communication. Here are some other
tips: Educate and communicate. It all comes
down to employee training. Explain to employees the boundaries on
conversations in public spaces. If they use laptops, let them know
what types of documents shouldn't be accessed outside the
office. Communicate regularly with employees about the importance
of protecting company information, and, more important, let them
know what exactly needs to be kept confidential. Make it a part of
day-to-day business. If you're in a sensitive meeting, let the
people in the room know that the information shouldn't leave
the room.
Do some role-playing. Pair employees up
and present them with various situations, such as sitting in an
airplane or a restaurant, and ask them to have a work-related
conversation about a project, meeting or client while you listen
in. This will give you an idea of what they're saying out in
the field and will help clue them in to how easy it is to leak
information.
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Know how to direct callers. Employees
should know how to handle callers requesting any type of
proprietary information. Develop a strategy. Teaching an employee
to say something as simple as "I'll have to have him get
back to you about that" might just save your company from a
devastating loss.
| | | | |  | | |  www.fuld.com: From
Cambridge, Massachusetts-based competitive intelligence firm Fuld
& Co. Inc., this site offers strategies and tools for
protecting data, links to other competitive intelligence Web sites,
a "Rate Your Own Security" test and more. www.scip.org: The Web site
of The Society of Competitive Intelligence Professionals, an
Alexandria, Virginia-based organization dedicated to corporate
competitive intelligence, offers articles, security tips,
conferences, and a database of experts and local
chapters.
| | |  | | | | | | | |
Contact Sources - Kiosk Information Systems, (303) 466-5471, www.kis-kiosk.com
- Pro-Tec Data, info@pro-tecdata.com, www.pro-tecdata.com
- Sharp Market Intelligence, (310) 379-5179, www.sharpmarketintel.com
- Ultimus Inc., rashid@workflowzone.com,
www.workflowzone.com
- Weil, Gotshal & Manges LLP, (212) 310-8432, michael.epstein@weil.com
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