Easy Does It?
Instant e-commerce storefronts are quick, but that doesn't mean they make your job easy.
By Talicia A. Flint
We've all seen them: low-quality Internet stores, featuring
cluttered pages and product photographs that make your mom's
1974 Polaroids look good. With embarrassments like these on the
Web, building your own online store can be a scary task. This is precisely why many entrepreneurs turn to
storefront-building programs to get their online stores up and
running. McKinnon Baxter, for instance, was able to create a
storefront for his ComfortChannel.com ergonomic furniture Web site using
Yahoo!'s store-building interface. "After doing my
research, I found that Yahoo! was the easiest way to start,"
explains Baxter, founder of Bozeman, Montana-based Internet Channel
Network Inc., a network of shopping channels and the parent company
of ComfortChannel.com as well as BodyBiltSeating.com, a spin-off web site dedicated to
a popular ergonomic chair. Says Baxter, who works from his home
office in Bozeman, Montana, "It was very low-risk, and I felt
like they already had a built-in customer base that I wanted to tap
into." The concept makes sense: Pay a monthly fee (in Baxter's
case, $300 a month) and possibly an upfront fee to have someone
else do the work for you—often taking care of fulfillment,
order processing, site maintenance and the like—and
you're free to build your site and market it however you
please, from any computer with an Internet connection. "The
way it's set up, I could be in Bali," says Baxter, whose
Web stores have generated more than 5,300 orders to date, with the
average sale being around $200. "As long as I have a computer
and a phone line, I could be developing my Web site from
anywhere." Content Continues Below
There are other considerations, however: Keep in mind that other
people are building storefronts that could be very similar in
appearance to yours, so your job is to market your site better than
anyone else. On that note, look for storefront-building services
that offer marketing assistance and other tools that will help you
spread the word. The bottom line is, your work isn't done once you create a
prepackaged online store—far from it. For Baxter, the first
six months meant 12-hour days—as is the case with most
start-up entrepreneurs. So take your time to find a program that
suits your budget and your product, then get to work on some heavy
marketing. You'll thank yourself later when you start
generating revenue.
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