4 Hospitality Trends Entrepreneurs Need To Follow Know About Hospitality Trends Every Budding Entrepreneur Needs To Follow

By Nidhi Singh

Opinions expressed by Entrepreneur contributors are their own.

You're reading Entrepreneur India, an international franchise of Entrepreneur Media.

Shutterstock

J. Williard Marriot said it best: "If customers are treated right they'll come back."

Food & hospitality is a serious business. Numbers of new technologies have come into play both for customer usage as well as for the business usage. For instance, customers can select their food directly from the interesting electronic menu through their mobile devices. But what kind of things should hospitality entrepreneurs keep in mind to improve customer satisfaction.

We caught up with Anurag Katriar, CEO and Director, DegustiBus Hospitality during the Franchise India Show 2016, to know about hospitality trends every budding entrepreneur needs to follow.

Free Wi-Fi an absolute must: Wi-Fi access to travellers should be free in the hospitality industry. It has become a necessity and it also act as a major factor for travellers in deciding which hotel to book.

Free bottled water: If you can serve free water then it will be a great service. It is still not clear as to why we cannot serve bottled water for free.

Have lesser but more skilled people: This industry is suffering from manpower crunch. You need to start working with lesser hard working people as they work overseas. We have too many people working at a restaurant which is creating a crunch. Rather than having 30 people have 15 highly paid one and let them manage the show. It is to address one of the biggest problems otherwise this industry will not support any growth.

Focus more on the food: Give F & B the kind of importance it deserves. Look at Australia, Australia tourism actually played with restaurant Australia as the theme to bring a twist. A chef is the brand ambassador for Spain. When Americans wonder to look at tourism as one of the big things, out of five things they selected the third thing on the list was food. Food is a very integral part. We talk about Taj Mahal but food can be a great attraction for people to come in and showcase themselves in the true spirits. Don't ape the west we have enough in our entity.

Nidhi Singh

Former Correspondent, Entrepreneur Asia-Pacific

A self confessed Bollywood Lover, Travel junkie and Food Evangelist.I like travelling and I believe it is very important to take ones mind off the daily monotony .

Marketing

5 Trends Shaping the Next Generation of Digital Marketing

These IT platforms offer a unique opportunity for brands to connect organically with their demographic by partnering with influencers who boast a loyal following.

Business News

Make $177,566 With No Experience in 3 Months: A Popular Online 'Side Hustle' Course Is Under Investigation After Customers Complain About Its Deceptive Claims

"All you need is a phone, a laptop, wi-fi and one to three hours a day," one affiliate marketer said in a video posted to social media.

Buying / Investing in Business

What Happens When a Food Entrepreneur Meets a Michelin Star Chef? You Get The #1 Pasta on Amazon.

Michelin chef x food entrepreneur = $131 billion opportunity.

Cryptocurrency / Blockchain

With Bitcoin Reaching New Heights, What Is Next for Crypto?

It's clear the crypto industry feeds off its successes, but with a more stable foundation, the industry can better insulate itself from the volatility that has plagued it for so long and finally enjoy long-term sustainability.

Marketing

Revive Your Content Strategy With These 7 Powerful Techniques

Drive more traffic to your website and grow your brand by applying these techniques to your content strategy.

Money & Finance

5 Ways to Make Money Online in 2024

Here are five great ways to capitalize on the internet's vast potential for generating income in 2024.