Andrew Miller

Andrew Miller

Guest Writer / President, ACM Consulting Inc.

Andrew Miller works with executives from around the world to accelerate financial growth and boost performance. His book, Redefining Operational Excellence: New Strategies for Maximizing Performance and Profits Across the Organization, is now available.

Take It From The Pros

The 3 Elements of the Unified Theory of Profitability (Infographic)

Stop thinking about sunk costs, compliance departments and cost centers. Focus on innovation, acquisition and acceleration.
Growth Strategies

9 Questions to Ask When Assessing a Market

If you're struggling with, looking to expand or considering entering into an industry, study your opportunity for growth with these queries.
Customer Service

Giving Customers More Than They Asked for Is Too Much of a Good Thing

Great customer service is the cornerstone of success. Redundant customer service is a waste of your time and money.
Setting prices

The 5 Myths of Mastering Profit Margins

Of course you want the fattest profit margin you can earn, so don't undercut yourself trying to achieve it.
Growth Strategies

Find Ways to Lift Profit Margins Without Much Effort

Companies tend to try to control multiple factors at once, when they should try to identify where the biggest erosion is coming from.
Run a Better Business

5 Characteristics Shared by the Most Successful Organizations

Companies, like individuals, make mistakes to learn from and have successes to replicate. Applying knowledge across an organization is the key to success for people and businesses.
Inspiring Your Team

The 3 Attributes to Look for in Top Talent

When you find a candidate where these traits intersect, hire them, even if a position for them doesn't exist yet.
Growth Strategies

6 Changes Organizations Should Make Today

These steps will most likely bring improved performance to businesses. So what's stopping you?
Growth Strategies

Slow Down! It May Just Help Your Company Grow.

If you really want to succeed, find your organization's optimal velocity.
Partnerships

Netflix Creates Shortcut to Customers With Comcast Deal

Streaming company removes weakest link in distribution chain, which will most likely benefit customers.
Growth Strategies

Customer Retention Begins on the Front Lines

Your existing customer base can still help you grow. Make sure your employees who deal with them are passionate.
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