Andrew Miller

President, ACM Consulting Inc.

Andrew Miller works with executives from around the world to accelerate financial growth and boost performance. His book, Redefining Operational Excellence: New Strategies for Maximizing Performance and Profits Across the Organization, is now available.

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Growing a Business

The 3 Elements of the Unified Theory of Profitability (Infographic)

Stop thinking about sunk costs, compliance departments and cost centers. Focus on innovation, acquisition and acceleration.

Growing a Business

9 Questions to Ask When Assessing a Market

If you're struggling with, looking to expand or considering entering into an industry, study your opportunity for growth with these queries.

Marketing

Giving Customers More Than They Asked for Is Too Much of a Good Thing

Great customer service is the cornerstone of success. Redundant customer service is a waste of your time and money.

Growing a Business

The 5 Myths of Mastering Profit Margins

Of course you want the fattest profit margin you can earn, so don't undercut yourself trying to achieve it.

Growing a Business

Find Ways to Lift Profit Margins Without Much Effort

Companies tend to try to control multiple factors at once, when they should try to identify where the biggest erosion is coming from.

Culture

5 Characteristics Shared by the Most Successful Organizations

Companies, like individuals, make mistakes to learn from and have successes to replicate. Applying knowledge across an organization is the key to success for people and businesses.

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