
Chip R. Bell
Keynote Speaker, Author and Customer-Loyalty Consultant
Chip R. Bell is a renowned keynote speaker and the author of several best-selling books including his newest, Sprinkles: Creating Awesome Experiences Through Innovative Service. He can be reached at www.chipbell.com.
Latest
Customers Don't Mind Waiting for a Superior Product
Rome wasn't built in a day and neither was much else that we consider valuable.
How to Deal With Your Rowdy Customers
Turn the wild energy of partying patrons into a positive with these five easy steps
Host a Big Event, and Watch Your Customer Base Grow
It's not all about online promotion. A fun and savvy customer-appreciation event in real life can still be just as powerful.
3 Ways to Reveal the Hidden Causes of Customer Anxiety
Why do shoppers put bent cans of vegetables back on the grocery store shelf? Here are ways to to care for and protect subtle but vital service hygiene.
6 Points Along an Entrepreneur's Journey to Change Management
Culture change is filled with hazards. Can you overcome them?
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