My Queue

Your Queue is empty

Click on the next to articles to add them to your Queue

Jobert E. Abueva

Jobert E. Abueva

Jobert E. Abueva is vice president of global sales and marketing at The Oxford Princeton Programme. He has lived and worked throughout Asia, Europe and North America and is never satisfied when it comes to offering the best service possible.

Customer Relationship

How the Rules of Customer Satisfaction Have Changed

The web has shaken things up, giving more power to consumers. It's now even more important to keep people happy.