Joshua March

Joshua March

Guest Writer
Founder and CEO of Conversocial, Author of 'Message Me'
Joshua March is the CEO of Conversocial, a digital care platform that delivers enterprise scale customer service through social media and mobile messaging channels. He is also the author of Message Me, a book that dives into how social media, messaging and AI are transforming customer service.

More From Joshua March

Customer Service

If You Can't Solve a Customer Complaint in 10 Minutes, You're Doing It Wrong

It's time to invest in resolving customers' complaints quickly, easily and in the channels they prefer.
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