Joshua March

Joshua March

Guest Writer
Founder and CEO of Conversocial, Author of 'Message Me'

About Joshua March

Joshua March is the CEO of Conversocial, a digital care platform that delivers enterprise scale customer service through social media and mobile messaging channels. He is also the author of Message Me, a book that dives into how social media, messaging and AI are transforming customer service.

More From Joshua March

Customer Service

If You Can't Solve a Customer Complaint in 10 Minutes, You're Doing It Wrong

It's time to invest in resolving customers' complaints quickly, easily and in the channels they prefer.

Entrepreneur Media, Inc. values your privacy. In order to understand how people use our site generally, and to create more valuable experiences for you, we may collect data about your use of this site (both directly and through our partners). By continuing to use this site, you are agreeing to the use of that data. For more information on our data policies, please visit our Privacy Policy.