Michael Port

Boost your chances of making a good connection--or even a sale--by doing your homework.

For better or worse, the sales process is not much more than a popularity contest. Do you have what it takes to win?

Defining and communicating your personal brand will also help you bolster your sales.

4 ways to build your reputation and expand your network--without business cards.

5 strategies for polishing and protecting your customer-service reputation

To keep your customers coming back, provide more reasons to appreciate what you offer.

Focus less on making your pitch and more on listening to what your customers need.

Focus less on making your pitch and more on listening to what your customers need.

Ditch the canned sales tactics and say what you really mean.

Ditch the canned sales tactics and say what you really mean.