
Norine Toomey
Bio
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Latest
5 Ways to Cut Down the Cost of Recruiting
Taking advantage of free career fairs and having employees search for candidates on their own social networks are just a couple of things you can do to save money.
Everything I Learned About Professional Life, I Learned in a Call Center
Leadership? Teamwork? Adaptability? It's all there.
How to Deal With a Difficult Customer-Service Conversation
By following these conflict resolution techniques, you can get your way out of any tough conversation and find a resolution that works for all parties.
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