Get All Access for $5/mo

Food Delivery Guy Goes Beyond, Getting Rid of a Spider for a Panicked Customer It's just the latest example of going above and beyond expectations for your customers.

By Madison Semarjian

Opinions expressed by Entrepreneur contributors are their own.

CBCK-Christine | Getty Images

A new saint was venerated on Twitter last week. Joe, a Deliveroo delivery driver, bravely conquered his fear and killed a spider per the request of customer and fellow arachnophobe, Demi Sweeney. Sweeney, a 22-year-old student in the U.K., woke to a spider on her ceiling Wednesday morning, and hit social media to find someone to dispose of the unwanted guest.

In a Facebook message to Deliveroo, a take-out food delivery service, Sweeney asked if a driver could kill the spider if she ordered food. A representative informed her that it was up to the driver and to include it in the delivery notes. Shortly after, her hero, and KFC, arrived.

Wearing a motorcycle helmet for safety, Joe climbed onto a chair and made his first attempt at capturing the spider. According to Buzzfeed, the spider put up a fight, jumping from the ceiling and running across the floor. However, it was no match for Joe, who eventually captured the arachnid in tissue and flushed it down the toilet in triumph (science doesn't recommend you kill spiders, by the way).

Related: 8 Ways Customer Service Affects Your Business's Bottom Line

Sweeney documented the victory on Twitter and followers quickly amassed, singing Joe's praises. One even proposed a new "emergency spider removal response" service, but Sweeney thought that would get expensive. For now, she'd stick with Deliveroo-complimentary spider killing with each meal.

Madison Semarjian

Founder of Mada

Madison Semarjian is the founder of Mada, an outfit curation app.

Want to be an Entrepreneur Leadership Network contributor? Apply now to join.

Editor's Pick

Leadership

7 Telltale Signs of a Weak Leader

Whether a bully or a people pleaser who can't tell hard truths, poor leadership takes many forms.

Growing a Business

How to Build, Grow and Make Money With Ecommerce

To grow your online business, you need to develop a strategy and invest your time wisely. These actionable tips can attract customers and increase online revenue.

Side Hustle

'Hustling Every Day': These Friends Started a Side Hustle With $2,500 Each — It 'Snowballed' to Over $500,000 and Became a Multimillion-Dollar Brand

Paris Emily Nicholson and Saskia Teje Jenkins had a 2020 brainstorm session that led to a lucrative business.

Business Ideas

63 Small Business Ideas to Start in 2024

We put together a list of the best, most profitable small business ideas for entrepreneurs to pursue in 2024.