Time to Upgrade Your Phone System?
How to know if your phone system is outdated
As important as technology is, that doesn't mean you alwayshave to have the latest version of equipment. Here's how toevaluate your current technology to see whether it's time toupgrade:
Telephone systems should be upgraded quickly if a problemdevelops, because they are your lifeline to your customers andsuppliers. If customers complain about being kept on hold, or aboutphones not ringing or not being answered, you may need to addlines, improve your answering system or perhaps hire more telephoneoperators. If you expect your call volume to surge sharply, perhapsbecause of an upcoming new product launch or seasonal buying,consider upgrading your phone system before trouble starts.
Excerpted from Grow Your Business
Entrepreneur Editors' Picks
-
This Co-Founder Was Kicked Out of Retailers for Pitching a 'Taboo' Beauty Product. Now, Her Multi-Million-Dollar Company Sells It for More Than $20 an Ounce.
-
Have You Ever Obsessed Over 'What If'? According to Scientists, You Don't Actually Know What Would Have Fixed Everything.
-
After He Was Fired From the UFC, This Former Fighter Turned His Passion Into a Thriving Business
-
Most People Don't Know These 2 Things Are Resume Red Flags. A Career Expert Reveals How to Work Around Them.
-
How One Woman Turned Pandemic-Induced Boredom and a Makeshift Garage Art Studio Into a Thriving Franchise
-
Use These 4 Self-Care Rituals for More Resilience and Less Depletion
-
Shark Tank's Barbara Corcoran Wants to Invest in 'Someone Who Probably Needs a Good Shrink Instead of a Business'