Partiers Beware: Airbnb Will Let Neighbors Complain Online The home-rental giant announced Monday that the company will begin rolling out a new online comment and complaint feature.

By Hilary Brueck

entrepreneur daily
Airbnb

Who came to party and who's trashing the Airbnb next door?

Soon neighbors of Airbnb rentals will be able to critique the people staying nearby.

The home-rental giant announced Monday that the company will begin rolling out a new online comment and complaint feature.

The new tool, set to debut in Japan and going global in the coming weeks, was announced by the head of Airbnb Japan, Yasuyuki Tanabe, as Bloomberg reports.

The site already encourages owners to have a "party policy" for guests. But on New Year's Eve, homes around the world from Oakland, Calif., to London were trashed as parties raged on in Airbnb rentals, Mashable reported. Airbnb hosts a toll-free hotline for disgruntled neighbors in the U.S., but the new feature will let people leave their comments in an online forum for Airbnb customer service.

The increased monitoring comes as Airbnb's popularity surges: A new survey suggests most who rent Airbnb don't want to go back to staying in traditional hotels.

The San Francisco-based home-sharing site is now valued at more than $25.5 billion, even as the company provokes the ire of the traditional hotel industry and cities like New York that complain the startup violates local hotel laws. Airbnb did not immediately respond to a request for comment on when the new feature will be rolling out in the U.S.

Hilary Brueck has been a contributing writer to Fortune since 2015.

Want to be an Entrepreneur Leadership Network contributor? Apply now to join.

Editor's Pick

Related Topics

Growing a Business

Expand Your Knowledge and Unlock Success With These Must-Read Business Books

Top business books to ignite your entrepreneurial journey.

Business Ideas

55 Small Business Ideas to Start in 2024

We put together a list of the best, most profitable small business ideas for entrepreneurs to pursue in 2024.

Business News

A Former Disney Star Just Launched a Space Startup With $6.3 Million in Seed Funding. Here's Why She Did It.

Bridgit Mendler co-founded Northwood Space to bring data from space reliably down to Earth.

Marketing

10 Expert Insights for the Optimal (and Most Effective) PR Budget in 2024

The age-old question "How much should a company spend on PR?" echoes through boardrooms, with organizations seeking a magic formula for budget allocation. Here are 10 things you need to consider.

Living

Incorporating This Simple Activity Into Your Daily Routine Can Boost Your Productivity, Creativity and Business

This simple yet profound activity has transformed not just my health, but the way I do business. Here's how.