Passengers Furious After Tropical Cruise Reroutes to Boston and Canada: 'Complete Joke' The MSC Meraviglia was headed to the Bahamas when it left New York City on Saturday. Instead, passengers got a not-so-tropical surprise.

By Emily Rella

entrepreneur daily

Cruise ship passengers who had planned for a fun-in-the-sun winter escape in the Bahamas had a rude awakening when inclement weather rerouted the ship — to Boston and Canada.

The MSC Meraviglia departed New York City on Saturday and had planned to stop in Port Canaveral, Florida, the cruise line's private island, Ocean Cay Marine Reserve, and Nassau, Bahamas.

However, conditions at sea had turned dangerous, forcing the ship to change directions.

Related: 'Longest Voyage' Cruise Will Visit 6 Continents, 26 Countries

"MSC Meraviglia sailed to Canada and New England instead of The Bahamas this week due to unseasonable and rapidly worsening weather that would have made it impossible to safely reach the southern Atlantic Ocean from New York City," MSC told Fox Business in a statement. "The only alternative would have been to take the more extreme step of cancelling the cruise — and thousands of people's vacations — outright."

The ship docked in Boston, Mass., Portland, Maine, and St. John, Canada, leaving many passengers disgruntled.

A document circulating on X shows MSC outlining the changes in the cruise's itinerary to passengers, stating that passengers who do not wish to continue on the new route could cancel and receive a future credit.

"I would think a refund would be one of the options. With that said, no port is ever guaranteed, so I think that's likely why they're doing it this way," one person wrote on the platform. "Keep folks with the line. But for those that still sail? Give them something! Even a free drink."

Related: 9 Mistakes People Make on Cruises, According to a Travel Agent

"Obviously it was disappointing at first but you can't change the weather," one passenger said on Reddit. "The cruise has been pretty good and lots of activities but me and my husband went into Boston today and it was super rainy and windy but it was fun."

Others documented their new adventure on TikTok and Instagram.

@mzzkeya #msc #cruise #msccruises #fyp ♬ original sound - Mzzkeya creations

Lakeya Allen told Good Morning America she and her best friend Val Montgomery, who booked the trip together as a combined family holiday, were "devastated" by the divergence of the course.

"We're from Chicago, so we wanted to change the weather," Allen said. "I never fathomed that we would be back in cold weather. This is some of my kids' Christmas gifts."

"We thought we were being punked. But it's just like Bahamas, Boston … it's a huge difference," Montgomery told The Today Show.

MSC Cruises did not immediately respond to Entrepreneur's request for comment.

Emily Rella

Entrepreneur Staff

Senior News Writer

Emily Rella is a Senior News Writer at Previously, she was an editor at Verizon Media. Her coverage spans features, business, lifestyle, tech, entertainment, and lifestyle. She is a 2015 graduate of Boston College and a Ridgefield, CT native. Find her on Twitter at @EmilyKRella.

Want to be an Entrepreneur Leadership Network contributor? Apply now to join.

Editor's Pick

Related Topics

Business Solutions

Stay Organized with This Task Management Tool, on Sale for $30

A Study Planr Pro subscription is just $30 for life.

Business Ideas

55 Small Business Ideas to Start in 2024

We put together a list of the best, most profitable small business ideas for entrepreneurs to pursue in 2024.

Thought Leaders

10 Simple, Productive Activities You Can Do When You Aren't Motivated to Work

Quick note: This article is birthed out of the urge to do something productive when I am not in a working mood. It can also inspire you on simple yet productive things to do when you're not motivated to work.

Data & Recovery

Get 2TB of Cloud Storage with PhotoSphere for Just $280 for a Limited Time

Easily store and access photos, videos, and other files spread across your work devices.

Business News

Here Are 3 Strategies Startup Founders Can Use to Approach High-Impact Disputes

The $7 billion "buy now, pay later" startup Klarna recently faced a public board spat. Here are three strategies to approach conflict within a business.

Business News

'This Can't Be True': Google Responds to Viral Hoax Claiming the Company Is Shutting Down Gmail

The fake news release started making its way around X on Thursday.