Get All Access for $5/mo

Starbucks Barista Refuses to Serve Customer Not Wearing a Face Mask; Social Media Users Support Him With Tip of Almost $100,000 The woman vented on Facebook, but people raised funds for the employee instead.

By Entrepreneur Staff

Getty Images/Justin Sullivan

The use of face masks has become a basic aspect in our daily life, but there are still some skeptics who decide not to use them. Such is the case of a woman who visited a Starbucks in San Diego, whose service was denied for not wearing the mask.

The barista, Lenin Gutiérrez, refused to attend to Amber Lynn Gilles, as announced by the enraged customer in a Facebook post. However, thousands of users were outraged by Amber's attitude. She replied that "they do not scare or bother her," called them "losers" and added that "they had nothing better to do."

"Meet Lenen [sic] from Starbucks who refused to serve me because I'm not wearing a mask," reads Gilles' post, which was accompanied by a photograph of the young man. "Next time I will wait for the police and I will bring a medical exception."

Related: Starbucks, Coca-Cola, Diageo Join Major Companies Pausing or Pulling Back on Facebook and Social Media Ads

From there, a GoFundMe initiative was born that has raised (so far) more than $94,000 in tips for the barista, to which he responded with a moving video saying that he will use it to fulfill his dream of becoming a dancer and teaching others to dance.

In San Diego County, it was decreed that "everyone must wear face covers if they are inside or queuing to enter any closed public space."

Entrepreneur Staff

Entrepreneur Staff

Editor

For more than 30 years, Entrepreneur has set the course for success for millions of entrepreneurs and small business owners. We'll teach you the secrets of the winners and give you exactly what you need to lay the groundwork for success.

Want to be an Entrepreneur Leadership Network contributor? Apply now to join.

Editor's Pick

Business Ideas

63 Small Business Ideas to Start in 2024

We put together a list of the best, most profitable small business ideas for entrepreneurs to pursue in 2024.

Business News

'We Pulled Off An SEO Heist': Entrepreneur Stole 3.6 Million Pageviews From Competitors — And Your Business Could Be Next.

This has huge implications for businesses that rely on Google's organic traffic for revenue.

Business News

Wells Fargo Reportedly Fired More Than a Dozen Employees for Faking Keyboard Activity

The bank told Bloomberg that it "does not tolerate unethical behavior."

Innovation

The Key to Real Innovation Is Cross-Pollination — Here Are 10 Ways to Implement It in Your Business

Transform your business with this unique approach to sparking innovation.

Business Solutions

Why Every Solopreneur Needs to Embrace AI-Powered Teams

With the right approach, solopreneurs can harness AI to drive efficiency, productivity and business growth.

Starting a Business

Spend Less Time Worrying About Your Company's Runway — And More Time Rethinking Your Strategy. Here's How.

Perceived short runways leave founders in angst. It does not have to be this way; the best way to extend the runway is the right strategy.