Uber Tips for a Smooth Rideshare There's a lot more under the hood than you realize.
This story originally appeared on PCMag
Uber gets a lot of bad press, from users and rival transportation services alike. But when you're standing on a street corner with no taxi in sight, it's hard not to click on that familiar logo.
While it's easy to use, Uber has a lot more going on under the hood than you might realize. We've got the top things you need to know to make your next experience a smooth ride. Did you know there are six types of rides you can get, and you can end up literally paying the price for not being able to discern one from another? And even if you don't care because your employer is the one footing the bill, there are ways to make that process even easier. If you want to make things harder on your driver, cue up your own playlist. But if you do, you should tip heavily. What's that you say? You don't tip your Uber driver? We have some thoughts on that, too.
So read on for eight tips and tricks. And look forward to some more soon because Uber has introduced Uber Trip Experiences, a program urging app developers to connect to Uber in ways that might let you turn on the heat as you get close to your home or deliver a news update timed to your trip.
Know Before You Go
There's far more to Uber than just Uber anymore. The app has several levels of pricing and service, some of which may be available in your area and some of which may not.
You can use Uber to request a taxi. The payment is not included so you will have to pay your driver. A $2 booking fee is processed through the app. The cancellation fee is $5.
uberPool (known as UberPop in Europe)
With uberPool you share your ride and the cost with others. You'll be given the price for a flat fare before you request a car.
UberX has cars that are owned by the driver and are year 2000 or newer. An uberX seats four riders. Base fare and per-minute and per-mile fees are higher than uberPool. The minimum fare is $7 and the cancellation fee is $10.
The same as uberX but with larger cars for larger groups. An uberXL seats six riders. Base fare and per-minute and per-mile fees are higher than uberX. The minimum fare is $10.50 and the cancellation fee is $10.
The original Uber black-car service. Base fare and per-minute and per-mile fees are higher than uberX and uberXL. The minimum fare is $15 and the cancellation fee is $10.
Request an UberSelect and you'll get a 2008 model year or later high-end car like a BMW, Mercedes or Audi with a leather interior for slightly less than you'd pay for an uberBlack.
The most expensive Uber option gets you an SUV that seats six and has the highest base fare and per-minute and per-mile fees. The minimum fare is $25 and the cancellation fee is $10.
When you really want to make an impression, order up an uberLux. A professional chauffeur will pick you up in an Audi A8, BMW 7 Series, Jaguar XJ series, Land Rover Range Rover, Lexus LS, Mercedes-Benz S-Class or G-Class, a Porsche Panamera, Tesla Model S, Bentley, Maybach or a Rolls Royce. Expect it to set you back about twice as much as an UberBlack would.
Share Your RideWe don't mean literally (unless you want to). If you feel unsafe or just want someone to know when you're scheduled to arrive without texting them every two minutes, you can share the details of your ride. When the app alerts you that your driver is on the way, go to Share My ETA next to the driver's name, enter the destination and then select people from your contacts list that you'd like to share the info with. They will then get a text with a live map of your location. You can also share your Uber ETA via Snapchat.
You can also pre-select up to five emergency contacts by going to Settings > Manage Emergency Contacts > Add Contacts. Choose contacts from your address book and tap Add Contacts again. Next time you take a trip and would like to share it, tap Send Status to Contacts. You'll see your list pop up and you can select Send.
You Are My DestinationTo simplify the process of meeting up with a friend, sync your contacts to Uber (Settings > Sync Contacts). When you go to request a ride, type your friend's name in the "Where To..." box. Your friend will get a request for their current location. When they accept, their location is set as your destination.
Get the MessageIf you're making plans with a friend in Facebook Messenger, there's no need to leave the app to book an Uber. Have your friend shoot you the address of where to meet, tap the address and then select Request a Ride.
Easy MoneyFilling out expense reports is a pain, but Uber makes it easy to get your cash back. Go to the menu, select History and get the details on all of your rides, including total miles and minutes.
If you want to use separate cards for your business and personal rides with Uber, you can set up a separate profile. Add your work email to your Uber account and Uber will set you up.
Here's a Tip
Uber's success is predicated on just how easy it makes hailing and paying for a ride. But there's no way to add a tip inside the app (here's why, according to Uber), so you might want to have a little cash on hand for tips. It might help you get a better Uber rating.
You can set up tipping in uberTaxi by going to Payment and choosing a preferred tip percentage from the drop-down menu.
In My EstimationWhen you're sitting in the back of a cushy Uber, smug that you're not on the subway, it's easy to forget just how much you'll be paying for it later. Uber last year made it easier to know how much you'll be charged. But if you're at your laptop wondering if you should brave the cold or swing for an Uber, you can tap into Uber's fare estimator, which tells you how much your ride could cost across its various kinds of cars.
There Is Such a Thing As a Free RideYou can get free rides or money off rides if you invite friends to sign up for Uber. Go to the menu and then select Free Rides to see your promo code, which you can share with friends.
Easy Listening RiderYou should probably let the driver listen to their own music, but if you must, Uber lets you play your own Spotify playlists (and tracks from Pandora). Just try to avoid these songs. Go to Settings > Connected Accounts > Connect Spotify.
Does Not Commute
You can use commuter pre-tax benefits toward uberPool if your employer uses WageWorks, Edenred, Ameriflex, Benefit Resource or Navia. Just enter your commuter benefits debit card to your account via Payments > Add Payment Method. Select Credit or Debit Card, add the information from the benefit card and then select Save. Before you request a ride to or from work, go into Payments and select the card.
Remember that because it is an uberPool you could be riding with up to six people, so allow some extra time in your schedule for pick-ups and drop-offs.