Video: Grubhub Driver Caught By Restaurant Owner Sneaking Bites of Customer's Food The incident occurred at Mexihana's Hibachi Grill in Long Beach, California.

By Emily Rella

Showing up to work hungry is probably a bad idea when you're a food delivery worker surrounded by the sights and smells of freshly cooked meals.

This must have been the case for one Grubhub driver who let his hunger get the best of him as he chowed down on a customer's meal while in his vehicle — and then got caught on camera.

On October 11, during the dinner rush, Martin Luzanilla, CEO of Mexihana's Hibachi Grill in Long Beach, California, saw a Grubhub driver on surveillance camera untie a delivery food order and take a few bites from the meal while inside his car in the parking lot in front of the restaurant.

Related: DoorDash Driver Yells At Woman For $5 Tip: Video

Luzanilla confronted the driver, who told him that it was his lunch — and Luzanilla apologized.

But when he went inside, he realized that it was not, in fact, the driver's meal; it was a customer's delivery order. Surveillance footage obtained by Today shows the driver helping himself to the meal.

Luzanilla said he contacted the customer multiple times before finally getting in touch with him and told him to throw out the food that was being delivered and that a new order would be on the way.

"I just said, 'I'm actually making your food right now for you guys, and I'll be personally delivering it to you,'" Luzanilla told local outlet ABC 7.

Grubhub told Today that the driver is no longer with the company and that the dining platform has contacted the customer and the restaurant owner.

"We have no tolerance for misconduct on our platform," a Grubhub spokesperson told the outlet. "The vast majority of our orders are completed without incident or complaint, and when things don't go as planned, we work hard to make things right."

Grubhub did not immediately respond to Entrepreneur's request for comment.

Related: Grubhub's CEO Adam Dewitt Steps Down, Second in Two Years

Emily Rella

Entrepreneur Staff

Senior News Writer

Emily Rella is a Senior News Writer at Entrepreneur.com. Previously, she was an editor at Verizon Media. Her coverage spans features, business, lifestyle, tech, entertainment, and lifestyle. She is a 2015 graduate of Boston College and a Ridgefield, CT native. Find her on Twitter at @EmilyKRella.

Editor's Pick

Related Topics

Business Ideas

This Teacher Sells Digital Downloads for $10. Her Side Hustle Now Makes Six Figures a Month: 'It Seems Too Good to Be True, But It's Not.'

When one middle school teacher needed to make some extra income, she started a remote side hustle with no physical products and incredibly low overhead. Now she brings in six figures each month, and offers courses teaching others how to do the same.

Money & Finance

5 Financial Moves to Make While Interest Rates Are High

Here's what you should do and what you should avoid while interest rates are high.

Business News

Liquid Death Canned Water Changes Name of 'Armless Palmer' Beverage: 'Now It Has a Way Cooler Name'

The company claims a "large enterprise" threatened to sue them over the lemonade-iced tea beverage.

Leadership

How to Win Over the Room With Effective Persuasion Skills

The art of persuasion is not just about the notes, the data, and the pitch; it's about creating a connection that resonates with the audience. We explore how a blend of story, active listening, and genuine interaction can not only capture attention but also win hearts and minds, setting the stage for achieving success in any meeting.

Business News

Red Lobster Lost Nearly $11 Million Because People Love Endless Shrimp: 'We Need to Be Much More Careful'

The restaurant chain, which is owned by Thai Union Group, made the promotion a menu mainstay in June.

Leadership

Great Leaders Must Be Great Coaches — Here's How to Become One

To be a successful leader, you must become an expert in how to help others grow and develop. Here's a research-driven approach for entrepreneurial leaders to coach and effectively develop their teams.