Ilenia Vidili

Customer Centricity Advisor | Keynote Speaker | Author

Ilenia Vidili is a customer-centricity advisor, keynote speaker, author. She’s been advising business leaders on how to embrace customer-centricity as the key that unlocks the future of businesses. Her new book ‘Journey to Centricity’ is out in spring 2021. She worked with NEC, Bayer, ARM and more.

Latest

Science & Technology

How to Reduce Tech-Related Stress for Customers and Employees

The excitement to adopt the smartest interface is pushing businesses to lose their focus on two important things: employees and customers.

Leadership

Customer-Centricity as a Business Mission

While it is a widely spread board-room buzzword, the reality is that it is not as widely applied. Customer-centricity is easier said than done.

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