How Listening Can Enhance Franchisor-Franchisee Relationship Communication is the Key for Success but Listening Comes First.

By Franchise India Staff

This story originally appeared on Franchise India

You're reading Entrepreneur India, an international franchise of Entrepreneur Media.


Feedbacks are important because they help us grow. Some companies they grow because they take care of suggestions and work on the basis of reviews and feedbacks.

A study of 530 work units with productivity data found that teams with managers who received strengths feedback showed 12.5% greater productivity post-intervention than teams with managers who received no feedback.

Collective Growth

A franchisor and franchisee should come together on the same page and share their views and areas of improvement for a collective growth of the brand.

Chaitanya V. Cotha, Director, CKC Group, says "For a franchisor and franchisee relationship, the exchange of ideas and suggestions should be transparent to grow unanimously."


A little change here and there can make a lot of difference to the branding, which will indirectly reflect on the profit margin.

Also, it will keep the motivation spirit between workers as well as franchisees, further evolving the relationship between them.

Healthy Competition

If the company gets benefited by the feedbacks or suggestions or ideas, then it should fall on the company's part to arrange a rewarding ceremony.

A token of appreciation will keep the franchisee's spirit motivated and a healthy competition will start flowing within the franchisees.


Gone are the days when the regular life was to spend 7-8 hours in the office while leaving the brain at the doormat. Time has evolved and so has the way of doing business.

Feedbacks arise because every brain functions differently using different intelligence, which is why it pushes the learning process more efficient. Franchisee and franchisors can learn from each other a lot. Exchanging ideas, suggestions are an effective way of utilizing the learning process.

Saves from Stupidity

Great thoughts do not rise from rich or educated brains alone; they can hit anyone's head. While making any sort of change in the ways of doing business, save you from the stupidity and take a feedback from the employee unit.

You might get surprised when you see brilliant ideas following your way from a wise franchisee team and will save you from taking any stupid step.

This article was originally published on Franchise India by Nibedita Mohanta.

Related Topics

Business Plans

12 Reasons You Need a Business Plan

In the new book "Write Your Own Business Plan," business expert Eric Butow breaks down how a solid business plan can save your startup during those tough early days.

Cryptocurrency / Blockchain

Why the Next Crypto Bull Run Will Be Like Nothing We've Ever Experienced

We are on the precipice of what could be the greatest transfer of wealth that has ever happened in human history.


5 Ways to Be a Better Listener

Evolved listening skills are key for business leaders to process feedback and build a loyal following. Here within are five steps for a more effective exchange.


5 Harvey Specter Quotes to Inspire Your Inner Baller

The fast-talking 'Suits' attorney has a lot to say about what it takes to succeed in business and life.

News and Trends

Eloelo Raises $22 Million In Pre-Series B Funding

The funding will be used to partner with more creators and develop new tools for them, attract more talent across tech and product, and bolster monetization efforts

Business News

Amazon Is Hiring 250,000 Workers Ahead of the Holidays, With Some Making Up to $28 an Hour. Here Are the Roles It's Filling.

The call for new hires includes a mix of full-time, part-time and seasonal employees, reflecting the company's need for a substantial labor force during the busy holiday period.