The UPS StorePostal, business, printing, and communications services
- 2021 Franchise 500 Rank
#3 Ranked #5 last year
- Initial investment
$248K - $474K
- Units as of 2020
5,268 5.8% over 3 years
The UPS Store concept was introduced in 1980 as Mail Boxes Etc., designed to be a convenient alternative to the post office. In 2001, UPS acquired Mail Boxes Etc. Inc, and in 2003, the two companies introduced The UPS Store brand. On April 7, 2003, approximately 3,000 Mail Boxes Etc. locations in the U.S. (at the time, nearly 90% of the domestic U.S. network) re-branded as The UPS Store and began offering lower UPS-direct shipping rates (around 20 percent on average). In 2012, Mail Boxes Etc. Inc. became The UPS Store Inc. The centers remain locally owned and operated, and continue to offer a variety of packing, shipping, freight, postal, printing, and business services.
About The UPS Store
More from The UPS Store
Be In Business For Yourself, Not By Yourself
First-hand feedback from our franchise owners throughout the country has revealed that opening a franchise with The UPS Store was one of their most rewarding business decisions. Owning a franchise with an industry leading brand like The UPS Store offers aspiring entrepreneurs the opportunity to chase their dreams of small-business ownership and management with the trusted support of an experienced national brand behind you every step of the way.
Opening a franchise allows you to enjoy the freedom and flexibility of making your own business decisions and being your own boss, while working towards your goals of personal and financial independence and your own pace.
Having helped thousands of first-time business owners just like you during our 40 years of experience in the franchise industry, and with more than 5,000 locations across the U.S., The UPS Store is your trusted source for everything you need to know about owning a franchise. Count on the superior support and training of The UPS Store to get you started towards opening a franchise and channeling your dreams of entrepreneurship like never before! With The UPS Store you’re in business for yourself, not by yourself – and we’re here to help every step of the way.
Take advantage of our exciting franchise opportunities by learning more about owning a franchise with The UPS Store, today!
The UPS Store ofers a variety of franchise opportunities. Our franchisees provides essential business products & services and enjoy the backing of award-winning traning, nationwide national support, and the respect that comes with a world class brand.
The UPS Store franchise benefits include:
- Brand Strength – The UPS Store is recognized as a top retail brand by The Business Journals’ American Brand Excellence Awards and has been ranked #1 in the business services industry for 30 consecutive years by Entrepreneur Magazine’s Franchise 500.
- National Advertising and Marketing - Our national advertising campaigns build brand awareness while regional efforts and local store marketing build excitement in your neighborhood.
- World-Class Training – As part of our training program, new franchisees spend a total of ten days at The UPS Store University at our corporate campus in San Diego.
- Dedicated Support and Tools – The UPS Store is committed to providing you the tools and support to operate and grow your business.
- Corporate Retail Solutions – We work with major UPS customers and other national brands to bring shipping and printing business to our franchise locations.
- Multi-Unit Opportunities - Approximately 52% of our franchisee network owns more than one center. For qualified franchisees, we may offer reduced franchise fees and specialized training to help you expand.
As an aspiring entrepreneur, choosing the franchise that fits your unique personality and professional goals are a tough task. Afterwards, choosing the right location for your franchise can be equally challenging. With The UPS Store, you're confidently backed by a dedicated support staff that works to identify the best franchise opportunities at the desired location for you.
- Franchising Since
- 1980 (41 years)
- # of employees at HQ
- Where seeking
This company is seeking new franchisees in the following international regions: Canada
- # of Units
- 5,268 (as of 2020)
Information for Franchisees
Here’s what you need to know if you’re interested in opening a The UPS Store franchise.
Financial Requirements & Ongoing Fees
Here’s what you can expect to spend to start the business and what ongoing fees the franchisor charges throughout the life of the business.
- Initial Franchise Fee
Definition: The initial fee paid to a franchisor to join their system
What you need to know: Found in Item 5 of the FDD, this may be a flat fee, or may vary based on territory size, experience, or other factors.The franchise fee is an up-front (one-time) cost that a new franchisee pays to the franchisor. This fee is usually due at the signing of the franchise agreement and covers the right to use the franchisor's trademarks, name, and related business systems.
- Initial Investment
- $247,523 - $474,193
Definition: The total amount necessary to begin operation of the franchise
What you need to know: The initial investment includes the franchise fee, along with other startup expenses such as real estate, equipment, supplies, business licenses, and working capital. This is outlined in a chart in Item 7 of the FDD, showing a range of possible costs from low to high.
- Cash Requirement
- $75,000 - $125,000
Definition: The minimum liquid capital you must have available in order to qualify to become a franchisee of this company.
- Veteran Incentives
- $10,000 off franchise fee, including 50% off initial application fee
Definition: A discount or other incentive offered to military veterans who buy a franchise with this company.
- Royalty Fee
Definition: A ongoing fee paid to the franchisor on a regular basis.
What you need to know: Most franchisors require franchisees to pay an ongoing royalty fee, which is detailed in Item 6 of the FDD. This fee is typically a percentage of weekly or monthly gross sales, but may also be a flat weekly, monthly, or annual fee.
- Ad Royalty Fee
Definition: An going fee paid to the franchisor on a regular basis to support advertising or marketing efforts.
What you need to know: This may also be called advertising fee, marketing fee, brand fund fee, and more, but the basic purpose is the same-- to support promotion of the brand systemwide. As with the royalty fee, it is detailed in Item 6 of the FDD, and can be a percentage of weekly or monthly gross sales or a weekly, monthly, or annual fee.
- Term of Agreement
- 10 years
Definition: The length of time your franchise agreement will last.
What you need to know: Franchise terms are typically anywhere from 5 to 20 years in length, but are sometimes instead dependent on factors such as the term of your lease. Once your term is up, you may have the option to renew your agreement, typically for a smaller fee than the original franchise fee.
- Is franchise term renewable?
Some franchisors offer in-house financing, while others have relationships with third-party financing sources to which they refer qualified franchisees.
- In-House Financing
- The UPS Store offers in-house financing to cover the following: startup costs, equipment, inventory
- Third Party Financing
- The UPS Store has relationships with third-party sources which offer financing to cover the following: franchise fee, startup costs, equipment, inventory
Training & Support Offered
Franchisors offer initial training programs and a variety of ongoing support options to help franchisees run their businesses.
- On-The-Job Training
- 92 hours
- Classroom Training
- 77.5 hours
- Ongoing Support
Purchasing Co-opsNewsletterMeetings & ConventionsToll-Free LineGrand OpeningOnline SupportSecurity & Safety ProceduresLease NegotiationField OperationsSite SelectionProprietary SoftwareFranchisee Intranet Platform
- Marketing Support
Co-op AdvertisingAd TemplatesNational MediaRegional AdvertisingMarketing Planning & SupportSocial MediaSEOWebsite DevelopmentEmail MarketingLoyalty Program/App
Additional details about running this franchise.
- Is absentee ownership allowed?
Definition: Absentee ownership means that the franchisee does not actively work in the franchise business or manage day-to-day operations.
- Can this franchise be run from home/mobile unit?
Definition: The business can be run from your home and/or a vehicle, and it is not necessary to have a retail facility, office space, or warehouse.
- Can this franchise be run part time?
Definition: This business can be run by the owner on a part-time basis (less than 40 hours per week) and/or as a side business; it is not necessary for the business to be open/run full-time.
- # of employees required to run
- Are exclusive territories available?
Definition: An exclusive territory is a fixed area in which you are given the right to operate and in which no other units of the same franchise may be opened.
What you need to know: Territory size may be based on factors such as radius, population size, zip codes, and more. Details can be found in Item 12 of the FDD.
Franchise 500 Ranking History
Compare where The UPS Store landed on this year’s Franchise 500 Ranking versus previous years.
Curious to know where The UPS Store ranked on other franchise lists? Find out below.