2021 Franchise 500 Rank
#3 Ranked #5 last year
See the Full List
Initial investment
$248K - $474K
Units as of 2020
5,268 5.8% over 3 years

Company Overview

The UPS Store concept was introduced in 1980 as Mail Boxes Etc., designed to be a convenient alternative to the post office. In 2001, UPS acquired Mail Boxes Etc. Inc, and in 2003, the two companies introduced The UPS Store brand. On April 7, 2003, approximately 3,000 Mail Boxes Etc. locations in the U.S. (at the time, nearly 90% of the domestic U.S. network) re-branded as The UPS Store and began offering lower UPS-direct shipping rates (around 20 percent on average). In 2012, Mail Boxes Etc. Inc. became The UPS Store Inc. The centers remain locally owned and operated, and continue to offer a variety of packing, shipping, freight, postal, printing, and business services.

About The UPS Store

Industry
Services (Other)
Founded
1980
Leadership
Michelle Van Slyke, President
Ticker Symbol
UPS
Sponsored Content

More from The UPS Store

 

The UPS Store employee at register

Be In Business For Yourself, Not By Yourself

First-hand feedback from our franchise owners throughout the country has revealed that opening a franchise with The UPS Store was one of their most rewarding business decisions. Owning a franchise with an industry leading brand like The UPS Store offers aspiring entrepreneurs the opportunity to chase their dreams of small-business ownership and management with the trusted support of an experienced national brand behind you every step of the way.

Opening a franchise allows you to enjoy the freedom and flexibility of making your own business decisions and being your own boss, while working towards your goals of personal and financial independence and your own pace.

Having helped thousands of first-time business owners just like you during our 40 years of experience in the franchise industry, and with more than 5,000 locations across the U.S., The UPS Store is your trusted source for everything you need to know about owning a franchise. Count on the superior support and training of The UPS Store to get you started towards opening a franchise and channeling your dreams of entrepreneurship like never before! With The UPS Store you’re in business for yourself, not by yourself – and we’re here to help every step of the way.

Take advantage of our exciting franchise opportunities by learning more about owning a franchise with The UPS Store, today!

Franchise Benefits

The UPS Store ofers a variety of franchise opportunities. Our franchisees provides essential business products & services and enjoy the backing of award-winning traning, nationwide national support, and the respect that comes with a world class brand.

The UPS Store franchise benefits include:

  • Brand Strength – The UPS Store is recognized as a top retail brand by The Business Journals’ American Brand Excellence Awards and has been ranked #1 in the business services industry for 30 consecutive years by Entrepreneur Magazine’s Franchise 500.
  • National Advertising and Marketing - Our national advertising campaigns build brand awareness while regional efforts and local store marketing build excitement in your neighborhood.
  • World-Class Training – As part of our training program, new franchisees spend a total of ten days at The UPS Store University at our corporate campus in San Diego.
  • Dedicated Support and Tools – The UPS Store is committed to providing you the tools and support to operate and grow your business.
  • Corporate Retail Solutions – We work with major UPS customers and other national brands to bring shipping and printing business to our franchise locations.
  • Multi-Unit Opportunities - Approximately 52% of our franchisee network owns more than one center. For qualified franchisees, we may offer reduced franchise fees and specialized training to help you expand.

The UPS Store interior

Franchisee Support

As an aspiring entrepreneur, choosing the franchise that fits your unique personality and professional goals are a tough task. Afterwards, choosing the right location for your franchise can be equally challenging. With The UPS Store, you're confidently backed by a dedicated support staff that works to identify the best franchise opportunities at the desired location for you.

Franchising Overview

Franchising Since
1980 (41 years)
# of employees at HQ
340
Where seeking

This company is seeking new franchisees in the following international regions: Canada

# of Units
5,268 (as of 2020)

Franchisor Information

Corporate Address
6060 Cornerstone Ct. W.
San Diego, CA 92121

Information for Franchisees

Here’s what you need to know if you’re interested in opening a The UPS Store franchise.

Financial Requirements & Ongoing Fees

Here’s what you can expect to spend to start the business and what ongoing fees the franchisor charges throughout the life of the business.

Initial Franchise Fee
$29,950
Initial Investment
$247,523 - $474,193
Cash Requirement
$75,000 - $125,000
Veteran Incentives
$10,000 off franchise fee, including 50% off initial application fee
Royalty Fee
5%
Ad Royalty Fee
2.5%
Term of Agreement
10 years
Is franchise term renewable?
Yes

Financing Options

Some franchisors offer in-house financing, while others have relationships with third-party financing sources to which they refer qualified franchisees.

In-House Financing
The UPS Store offers in-house financing to cover the following: startup costs, equipment, inventory
Third Party Financing
The UPS Store has relationships with third-party sources which offer financing to cover the following: franchise fee, startup costs, equipment, inventory

Training & Support Offered

Franchisors offer initial training programs and a variety of ongoing support options to help franchisees run their businesses.

On-The-Job Training
92 hours
Classroom Training
77.5 hours
Ongoing Support
Purchasing Co-ops
Newsletter
Meetings & Conventions
Toll-Free Line
Grand Opening
Online Support
Security & Safety Procedures
Lease Negotiation
Field Operations
Site Selection
Proprietary Software
Franchisee Intranet Platform
Marketing Support
Co-op Advertising
Ad Templates
National Media
Regional Advertising
Marketing Planning & Support
Social Media
SEO
Website Development
Email Marketing
Loyalty Program/App

Operations

Additional details about running this franchise.

Is absentee ownership allowed?
Yes
Can this franchise be run from home/mobile unit?
No
Can this franchise be run part time?
No
# of employees required to run
3-5
Are exclusive territories available?
No

Franchise 500 Ranking History

Compare where The UPS Store landed on this year’s Franchise 500 Ranking versus previous years.

Additional Rankings

Curious to know where The UPS Store ranked on other franchise lists? Find out below.

Ranked #3

Franchise 500 Ranking

Ranked #24

Fastest-Growing Franchises

Ranked #19

Top Global Franchises

Ranked #8

Top Franchises for Veterans

Ranked #19

Fastest-Growing Franchises (U.S. & Canada)

Ranked #1

Top Franchises for Less Than $150,000

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Disclaimer
The information on this page is not intended as an endorsement or recommendation of any particular franchise by Entrepreneur Media. Our franchise listings and rankings are solely research tools you can use to compare franchise operations. Entrepreneur stresses that you should always conduct your own independent investigation before investing in a franchise. That should include reviewing the franchisor's legal documents, consulting with an attorney and an accountant, and talking to former and current franchisees.
Updated: February 8th, 2021