4 Ways to Draw Customers Into Your Restaurant An experienced 'Top Chef' restaurant owner shares some of his secrets to success.

By Stefan Richter

entrepreneur daily

Opinions expressed by Entrepreneur contributors are their own.

A lot of factors divide successful restaurants from those that don't last. While there is no easy answers, there are several things owners can do to give their businesses a competitive edge. Here are four tips for restaurant owners to keep their customers coming back for more.

1. Be Present.
While quantity has it benefits, quality will give you a connection with your customers, staff and community. I have several restaurants but not too many that my signature involvement in each is diluted. I have enough time to be involved in the daily operations of each restaurant, ensuring that they are a positive representation of my brand.

I check in with my staff and make a point to stop and chat with as many tables as possible as they enjoy their meal. Customers are there to see you, the chef, the owner, the creator, so it is important to make time to say hello. Small donations of your time show that you care and keeps customers coming back.

2. Pricing.
It's always important that your pricing is reasonable, while still maintaining quality. When pricing your menu, consider the local economy and lifestyle. In Los Angeles, a good goal is an average of a $40 ticket per person. Depending upon your location your pricing will vary.

3. Give Back to Your Community.
If you are able to, use local products. For one, you will guarantee much fresher ingredients if you buy from your local farmers market, fish market, etc. rather than purchasing from a major distributor who has to package and ship to you. I often bring in spices and vegetables from my own garden, not only does this cut costs but they are the freshest I can get! I garden in the morning and they are served that evening. More importantly, by utilizing your local markets and farmers, you are investing in and helping to improve your local economy.

Related: 3 Ingredients to a Kick-Ass Restaurant

4. Ambiance.
While you want your restaurant to be a representation of you and your brand you also want to appeal to individuals of all types. One method is to create a few different "vibes" in one space. For example, I have an outdoor patio with have live music and fire pits that is rustic and hip. Inside there is a private wine room for guests who are looking for an intimate evening. Be creative with your space and don't be afraid to change things around. I did a complete renovation of Stefan's at LA Farm and it helped business significantly, because everyone wanted to come see the "new" restaurant.

Related: How Bacon in Your Ice Cream and Peanut Butter on Your Pizza Can Mean Money in Your Pocket

Stefan Richter is a television personality, world renowned chef, and
restaurateur. Chef Richter currently owns and operates several restaurants
around the world including Stefan's Steakhouse in Finland, in three
locations, his catering company, Stefan F. Richter's European catering, and
Stefan's at LA Farm in Santa Monica.

Want to be an Entrepreneur Leadership Network contributor? Apply now to join.

Editor's Pick

Side Hustle

This Gen Zer's Stylish Side Hustle Earns About $20,000 a Month and Paid Off His Parents' $200,000 Debt: 'I Enjoy the Hands-Off Nature'

Ray Cao went from working as a barista for $8 an hour to being a successful seller on online marketplace StockX.

Business News

Make $177,566 With No Experience in 3 Months: A Popular Online 'Side Hustle' Course Is Under Investigation After Customers Complain About Its Deceptive Claims

"All you need is a phone, a laptop, wi-fi and one to three hours a day," one affiliate marketer said in a video posted to social media.

Business Ideas

63 Small Business Ideas to Start in 2024

We put together a list of the best, most profitable small business ideas for entrepreneurs to pursue in 2024.

Business News

'A Lobstrosity': Social Media Is Losing It Over Martha Stewart's Latest Meal Posting

The 82-year-old caused quite a stir on Instagram this week.

Business News

This Retailer Is the Latest to Remove a Major Feature From Its Stores Due to Rising Theft

Five Below CEO Joel Anderson addressed the company's plans to combat theft in an earnings call earlier this week.

Marketing

5 Trends Shaping the Next Generation of Digital Marketing

These IT platforms offer a unique opportunity for brands to connect organically with their demographic by partnering with influencers who boast a loyal following.