How Cutting Edge AI Tech Could Be Your Answer to Tackling Stress In today's stress-ridden world marked by conflicts and a multitude of life challenges most of us never saw coming, the urgent need for innovative solutions to address the pressing mental health crisis is evident. Here's how entrepreneurs and startups can use generative AI to provide essential support to employees, coworkers and society as a whole.

By Sahar Hashmi, MD-PhD

Key Takeaways

  • Personalized generative AI coaches can provide expert guidance and support for individuals facing life challenges.
  • Customized platforms that leverage generative AI can analyze smart device data and offer valuable insights to users.
  • Generative AI can help in identifying and personalizing solutions for employee mental fatigue in business enterprises.
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In the contemporary business milieu, individuals hailing from diverse backgrounds find themselves contending with an assortment of stressors. These challenges span a wide spectrum, including ongoing world conflicts, encompassing uncertainties in the global economy and the pervasive presence of toxic workplace cultures at the industry level. These challenges have a profound impact, not only on those directly affected but also on those who witness these incidents through news and social media, leading to heightened secondary trauma.

If left unaddressed, these stressors can escalate into severe mental health issues such as anxiety, fear, depression and even post-traumatic stress disorders. This article explores innovative solutions within the entrepreneurial sphere, emphasizing the transformative potential of generative AI. By addressing the pressing mental health crisis, entrepreneurs and startups can offer crucial support, providing hope and healing amid adversity.

Related: 2023 Is the Era of Generative AI Like ChatGPT. So What's in it for Entrepreneurs?

So how can entrepreneurs and startups utilize generative AI to help combat ongoing life stressors?

Generative AI has undergone a remarkable transformation, particularly with the introduction of the new ChatGPT4 Turbo version utilizing 128K context, along with the new assistants API and customized GPTs announced by OpenAI during their DevDay on Nov. 6. OpenAI is becoming an indispensable asset in our daily lives by providing us with capabilities to serve humanity in unprecedented ways. OpenAI's technology fulfills a variety of roles, effortlessly transitioning from our trusted knowledge assistant and virtual aide to a data analytics partner, coder, writing companion and even a personal advisor.

Entrepreneurs and innovators can leverage this trend to create cutting-edge apps, plugins, customized GPTs and algorithms designed to counter the pervasive impact of stressors in our daily lives. By tapping into the power of generative AI, we can pave the way for innovative solutions that enhance mental well-being and alleviate the pressures of modern living. Other generative AI applications, such as Google's Bard and Elon Musk's chatbot Gork, are also in competition with OpenAI's ChatGPT, all moving swiftly toward a paradigm shift. This shift not only offers businesses unprecedented opportunities for growth but also positions them at the forefront of technological advancement, enabling them to adapt and thrive in our rapidly changing world.

Here are three potential areas to explore where entrepreneurs, startups and business enterprises can utilize generative AI to reduce the aforementioned stressors in our lives.

1. Personalized generative AI coaches

"Alexa, can you tell me today's weather and how I should dress for my meeting with client X?" These are the kinds of inquiries that individuals across the globe are now directing at emerging smart chatbots. These sophisticated chatbots can even simulate companionship, offering relationship advice comparable to that of a trusted friend. In a world where chatbots can become our closest confidants and digital watches can diligently monitor our vital signs while offering exercise guidance, it becomes evident that AI-guided life coaches are well within our grasp. This preference arises from the fact that such AI-guided coaching provides a non-judgmental space where individuals can readily access expert guidance, aiding them in navigating life's challenges and reducing life stressors along the way.

As the world grapples with ongoing conflicts, global mental health is under heightened strain. Limited access to mental health support and life coaches exacerbates the worldwide mental health crisis. There is a pressing demand for innovative generative AI coach applications, personalized GPT coaches, plugin coaches or algorithmic coaches that can help individuals navigate this complex world, akin to a human coach or therapist. These applications can help ease their overwhelming minds from stressors. Thus, these AI-driven solutions have the potential to play a crucial role in addressing the growing challenges to mental well-being on a global scale.

Related: Chatbots Are Changing the Client-Service Game. Here's What You Need to Know.

2. Customized platforms: Smart device data analysis in daily life

During Amazon's recent Prime Day sale, a plethora of smart devices were available in the market, offering assistance in monitoring various aspects of our lives, from sleep patterns and menstrual cycles to daily mood regulation, stress levels by measuring heart rate, step counting and even heart rate rhythm. Some smartwatches now even offer the capability to monitor EKG, showcasing the rapid advancements in smart technology. However, the challenge lies in harnessing the data generated by these smart devices, which often remains isolated and underutilized.

While these devices provide valuable data to consumers, they can also become a source of stress if the information is not effectively analyzed and applied. This underscores the pressing need for customized digital platforms that leverage generative AI to assist in data analysis, thereby making the use of such devices more meaningful and valuable to users. These customized platforms can also alert individuals, without passing judgment, when life stressors reach a level where they begin to impact the individual's physical well-being.

3. Identifying and personalizing real-time solutions for employee mental fatigue in business enterprises

In the high-speed corporate world, demanding work environments can exacerbate employee mental fatigue and burnout. Generative AI can provide real-time assistance by analyzing Maslach Burnout Inventory (MBI) data, detecting early signs of exhaustion, such as prolonged task completion times and expressions like "I feel exhausted" or "I am drained." It offers tailored recommendations to managers, corporate leadership and employees, which may include scheduling breaks and adjusting workloads. Furthermore, it can propose personalized mental well-being resources based on individual interests. However, it is essential to prioritize ethical deployment to safeguard privacy and prevent the misuse of MBI scores. As a result, it holds the potential to cultivate a more productive and healthier work environment within a business enterprise.

In today's world, where mounting stressors increasingly burden the human mind and can lead to potentially harmful consequences, it's crucial to harness AI's potential for crafting solutions. While this development carries risks, including concerns about safety, privacy, hallucinations and unforeseen consequences, we must carefully balance these against the benefits. Similar to introducing new medicine, the advantages may outweigh the risks, driving innovation. Through such endeavors, we can tackle modern stressors, ultimately enhancing global well-being and safety in society and workplaces.

Sahar Hashmi, MD-PhD

Entrepreneur Leadership Network® Contributor

CEO of Myriad Consulting LLC

Dr. Sahar Hashmi is the CEO of Myriad Consulting, LLC and a Harvard faculty member. She is an MD with a Ph.D. from MIT's business school and has a master's in systems design. Her expertise includes generative AI, modern care delivery, digital health & transformation and the metaverse.

Want to be an Entrepreneur Leadership Network contributor? Apply now to join.

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