This story originally published August 8, 2017 and has been updated.
My business puts me on a plane 30 to 60 times a year (and no, I'm not a flight attendant). I've learned a few things along the way about airplane etiquette (i.e. how not to be a jerk at 30,000 feet) and a lot about how airlines can be your best friend or worst enemy when it comes to last-minute travel needs.
Whether you are a cloud-based business person like me or you travel just a few times a year, here are my top 11 tips for making that next flight a little more pleasant.