Client Relationship Management
News and Articles About Client Relationship Management
Take It From The Pros
![Heather Markel]()
How to Get Clients When You Hate Asking for Business
Three ways to trade cold calling for warm leads
Take It From The Pros
![Graeme Keeton]()
5 Dumb Things Freelancers Say to Clients (and What to Say Instead)
If you don't have anything nice to say you won't succeed at this.
Client Relationship Management
![Marco Greenberg]()
What to Do When a Client Breaks Up With You
These days, customer relationships have the life span of a Hollywood marriage, or, worse, a series of one-night stands. Here's how to learn from the breakup.
Client Relationship Management
![Business Rockstars]()
Want to Keep Your Clients Happy? Listen Closely.
You know you want to solve a problem or create a good product for your clients, but do you understand them well enough to know exactly what they need?
Client Relationship Management
![Phil Greenough]()
5 Reasons You Should Ask Your Clients for a Performance Review
Annual performance reviews can promote continuous improvement and help protect relationships against competitive threats.
Contracts
![Katie Perry]()
3 Easy Ways to Royally Muck Up Your Freelance Contracts
A deal is never truly done until the ink is dry. Here are some common mistakes to avoid as you build your empire.
Customer Relationship Management
![Tobi Abdulgafar]()
7 Science-Backed Strategies for Dealing With Angry Customers
De-escalating a tense situation starts with understanding your own emotions and how to maintain an inner calm.
Client Relationship Management
![BizCast]()
You Have to Learn to Get Along With Everybody
Bill McCabe, president and CEO of Eicoff, has learned to always look through the eyes of a client and do what is best for them.
Client Relationship Management
![Kevin Hart]()
The Client Is Never the Problem
Turn frustration with a client into understanding, compassion and, not least, success.
Client Relationship Management
![Doug and Polly White]()
3 Keys to Outstanding Account Management
Developing and managing client relationships is critical to the success of a professional services firm.
Customer Research
![Maria Ross]()
3 Ways to Read Your Customers' Minds
Try these scrappy ways to gather intelligence and write sales copy that prospects can't resist
Toxic People
![Tracy Byrnes]()
Don't Keep a Client Who Disrespects Your People
Some clients aren't worth the money they're paying you.
Starting a Business
![The Staff of Entrepreneur Media, Inc.]()
Startup Expenses for a Medical Claims Billing Service
Don't spend money where you don't need to. Discover the bare minimum in startup expenses for your new business.
Take It From The Pros
![Jacqueline Whitmore]()
The Business Benefits of the Handwritten Letter
Somehow, the countless emails people write now seem unlikely to be read a century from now like we read the letters people penned long ago.
