Client Relationship Management

News and Articles About Client Relationship Management

Don't Keep a Client Who Disrespects Your People
Toxic People

Don't Keep a Client Who Disrespects Your People

Some clients aren't worth the money they're paying you.
Tracy Byrnes
Startup Expenses for a Medical Claims Billing Service
Ready To Launch

Startup Expenses for a Medical Claims Billing Service

Don't spend money where you don't need to. Discover the bare minimum in startup expenses for your new business.
The Staff of Entrepreneur Media, Inc.
The Business Benefits of the Handwritten Letter
Personal Branding

The Business Benefits of the Handwritten Letter

Somehow, the countless emails people write now seem unlikely to be read a century from now like we read the letters people penned long ago.
Jacqueline Whitmore
6 Ways to Discover Problem Clients Before Taking Their Business
The Grind

6 Ways to Discover Problem Clients Before Taking Their Business

Not every customer will be your favorite. In fact, not every customer should even be your customer.
Michael Luchies
3 Ridiculously Easy Steps You Can Take To Re-Energize Your Business
Customer Experience

3 Ridiculously Easy Steps You Can Take To Re-Energize Your Business

The most effective business approach may be to personally reach out to people, talk to them and offer solutions that have value.
Matt Fore
5 Truths it Rarely Helps to Tell Your Client
Entrepreneurs

5 Truths it Rarely Helps to Tell Your Client

Never tell a lie, but learn when to shut up about what's true.
Matt Keener
6 Signs It's Time to Fire a Client
Client Relationships

6 Signs It's Time to Fire a Client

If you hate working with a given client, don't continue putting yourself through that torture.
Jayson DeMers
3 Ways to Offer a Sincere Apology to Clients
Customer Relationship Management

3 Ways to Offer a Sincere Apology to Clients

Since nobody is perfect, everybody needs to learn how to persuasively say "I'm sorry.''
Jacqueline Whitmore
It's Your Fault: 5 Steps to Repair A Client Relationship
Make More Happen

It's Your Fault: 5 Steps to Repair A Client Relationship

Mistakes happen. What will separate you and your business from the competition is how you manage them.
Michael Luchies
5 Tips for Managing Celebrity Clients
Client Relationship Management

5 Tips for Managing Celebrity Clients

Building a business around high-profile clients can be rewarding, but it's not easy.
Derek Newton
Your Lame Small Talk Could Be Costing You the Sale
Marketing Bootcamp

Your Lame Small Talk Could Be Costing You the Sale

You don't have to be a brilliant conversationalist, just mind your manners, remember names and listen.
Jacqueline Whitmore
10 Qualities You Need to Keep Your Virtual Assistant Clients Happy
Ready To Launch

10 Qualities You Need to Keep Your Virtual Assistant Clients Happy

Avoid the search for new clients by making sure you're doing everything possible to keep your current customers satisfied with your work.
Shelby Larson
How to Manage Clients When You Own a Freelance Graphic Design Business
Freelance

How to Manage Clients When You Own a Freelance Graphic Design Business

Expert advice to help you keep your clients happy and get the job done to their satisfaction
Shelby Larson
The Most Common 10 Reasons Clients Leave (and How to Prevent That)
Customer Experience

The Most Common 10 Reasons Clients Leave (and How to Prevent That)

Show each client the value you provide and do that on a regular basis.
Jayson DeMers