Client Relationship Management

News and Articles About Client Relationship Management

How to Get Clients When You Hate Asking for Business
Take It From The Pros

How to Get Clients When You Hate Asking for Business

Three ways to trade cold calling for warm leads
Heather Markel
5 Dumb Things Freelancers Say to Clients (and What to Say Instead)
Take It From The Pros

5 Dumb Things Freelancers Say to Clients (and What to Say Instead)

If you don't have anything nice to say you won't succeed at this.
Graeme Keeton
What to Do When a Client Breaks Up With You
Client Relationship Management

What to Do When a Client Breaks Up With You

These days, customer relationships have the life span of a Hollywood marriage, or, worse, a series of one-night stands. Here's how to learn from the breakup.
Marco Greenberg
Want to Keep Your Clients Happy? Listen Closely.
Client Relationship Management

Want to Keep Your Clients Happy? Listen Closely.

You know you want to solve a problem or create a good product for your clients, but do you understand them well enough to know exactly what they need?
Business Rockstars
5 Reasons You Should Ask Your Clients for a Performance Review
Client Relationship Management

5 Reasons You Should Ask Your Clients for a Performance Review

Annual performance reviews can promote continuous improvement and help protect relationships against competitive threats.
Phil Greenough
3 Easy Ways to Royally Muck Up Your Freelance Contracts
Contracts

3 Easy Ways to Royally Muck Up Your Freelance Contracts

A deal is never truly done until the ink is dry. Here are some common mistakes to avoid as you build your empire.
Katie Perry
7 Science-Backed Strategies for Dealing With Angry Customers
Customer Relationship Management

7 Science-Backed Strategies for Dealing With Angry Customers

De-escalating a tense situation starts with understanding your own emotions and how to maintain an inner calm.
Tobi Abdulgafar
You Have to Learn to Get Along With Everybody
Client Relationship Management

You Have to Learn to Get Along With Everybody

Bill McCabe, president and CEO of Eicoff, has learned to always look through the eyes of a client and do what is best for them.
BizCast
The Client Is Never the Problem
Client Relationship Management

The Client Is Never the Problem

Turn frustration with a client into understanding, compassion and, not least, success.
Kevin Hart
3 Keys to Outstanding Account Management
Client Relationship Management

3 Keys to Outstanding Account Management

Developing and managing client relationships is critical to the success of a professional services firm.
Doug and Polly White
3 Ways to Read Your Customers' Minds
Customer Research

3 Ways to Read Your Customers' Minds

Try these scrappy ways to gather intelligence and write sales copy that prospects can't resist
Maria Ross
Don't Keep a Client Who Disrespects Your People
Toxic People

Don't Keep a Client Who Disrespects Your People

Some clients aren't worth the money they're paying you.
Tracy Byrnes
Startup Expenses for a Medical Claims Billing Service
Starting a Business

Startup Expenses for a Medical Claims Billing Service

Don't spend money where you don't need to. Discover the bare minimum in startup expenses for your new business.
The Staff of Entrepreneur Media, Inc.
The Business Benefits of the Handwritten Letter
Take It From The Pros

The Business Benefits of the Handwritten Letter

Somehow, the countless emails people write now seem unlikely to be read a century from now like we read the letters people penned long ago.
Jacqueline Whitmore
OK

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