Client Relationship Management
News and Articles About Client Relationship Management
Take It From The Pros
![Graeme Keeton]()
5 Dumb Things Freelancers Say to Clients (and What to Say Instead)
If you don't have anything nice to say you won't succeed at this.
Client Relationship Management
![Marco Greenberg]()
What to Do When a Client Breaks Up With You
These days, customer relationships have the life span of a Hollywood marriage, or, worse, a series of one-night stands. Here's how to learn from the breakup.
Client Relationship Management
![Business Rockstars]()
Want to Keep Your Clients Happy? Listen Closely.
You know you want to solve a problem or create a good product for your clients, but do you understand them well enough to know exactly what they need?
Client Relationship Management
![Phil Greenough]()
5 Reasons You Should Ask Your Clients for a Performance Review
Annual performance reviews can promote continuous improvement and help protect relationships against competitive threats.
Contracts
![Katie Perry]()
3 Easy Ways to Royally Muck Up Your Freelance Contracts
A deal is never truly done until the ink is dry. Here are some common mistakes to avoid as you build your empire.
Customer Relationship Management
![Tobi Abdulgafar]()
7 Science-Backed Strategies for Dealing With Angry Customers
De-escalating a tense situation starts with understanding your own emotions and how to maintain an inner calm.
Client Relationship Management
You Have to Learn to Get Along With Everybody
Bill McCabe, president and CEO of Eicoff, has learned to always look through the eyes of a client and do what is best for them.
Client Relationship Management
![Kevin Hart]()
The Client Is Never the Problem
Turn frustration with a client into understanding, compassion and, not least, success.
Client Relationship Management
![Doug and Polly White]()
3 Keys to Outstanding Account Management
Developing and managing client relationships is critical to the success of a professional services firm.
Customer Research
![Maria Ross]()
3 Ways to Read Your Customers' Minds
Try these scrappy ways to gather intelligence and write sales copy that prospects can't resist
Toxic People
![Tracy Byrnes]()
Don't Keep a Client Who Disrespects Your People
Some clients aren't worth the money they're paying you.
Starting a Business
![The Staff of Entrepreneur Media, Inc.]()
Startup Expenses for a Medical Claims Billing Service
Don't spend money where you don't need to. Discover the bare minimum in startup expenses for your new business.
Take It From The Pros
![Jacqueline Whitmore]()
The Business Benefits of the Handwritten Letter
Somehow, the countless emails people write now seem unlikely to be read a century from now like we read the letters people penned long ago.
The Grind
![Michael Luchies]()
6 Ways to Discover Problem Clients Before Taking Their Business
Not every customer will be your favorite. In fact, not every customer should even be your customer.
